Customer Ratings & Reviews
- Model:
- UN55JU6500FXZA
- |
- SKU:
- 3953148
Customer reviews
Rating 4.7 out of 5 stars with 2348 reviews
(2,348 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 55" Class 4K Ultra HD TV's excellent picture quality and ease of use as significant strengths. Many appreciate the smart TV features and find the price reasonable for the quality offered. However, some users have noted concerns regarding the refresh rate and the remote control's functionality. A few also mentioned motion blur as an occasional issue.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A t.v. with lots of smarts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My friend set this t.v. up in no time at all. I've had so much fun using it and it wasn't hard to learn the functions on the remote. The picture quality is awesome.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great pictures and Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been watching the TV for about a month now and am very impressed with the image. The sound was a bit weak but I had already planned to buy a soundbar so it did not bother me. Full disclosure, this is my first experience with a smart TV but I am really impressed with that I have been able to do with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace my old samsung 40". This thing is a beautiful sight to behold. Comes with Netflix, amazon prime apps installed on it and a variety of other things. Absolutely love it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic UHD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Samsung TV but my 1st UHD 4K TV and it's just an awesome picture. The wifi connection is strong with this TV, my other Samsung TV I bought around 4 years ago keeps going in and out. I highly recommend this TV and I bought it for 899.00 on sale after Christmas, an amazing price for this TV.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a smart TV Samsung is one of the best. The only downside to this model is it doesn't have the HBO Go app. Be careful as only some of the Samsung Smart TVs have the HBO GO app.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Every detail can be seen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect sized TV and the graphics on it are absolutely amazing. You can see the amount of makeup people use with the detail it produces. Movies look great. I recommend partnering this with a soundbar for better sound though.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched TV's and decided to purchase this one. The setup could not have been easier. I plugged it in and the tv basicall did all of the work. The picture is wonderful and we have enjoyed it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price point, great picture, easy to navigate/understand menu
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great size and picture for our needs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shopped in numerous stores that carried the same product and, together with the matching price and complimentary delivery, I decided that Best Buy was the "best" place to purchase the TV set. We were very happy with the service provided.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I've probably ever seen. Super clear picture and the colors are crisp. Worth every penny!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
BB has what I want & service has/is what I like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is just what I wanted. It fits perfectly in the room & beautiful picture. Will do a follow up appt. with Geek Squad to do some fine tuning after house is painted & new furniture is in. Always have had great service from Best Buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
This is an awesome tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this television! You can't go wrong with it! Love the fact its a smart tv and the picture is so sharp and vivid! You won't be disappointed!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has awesome picture quality. Samsung is always a good bet when it comes to TV's , DVD players and surround sound.I would recommend this to a friend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture from any angle.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fantastic. Thought we'd be able to do online streaming through the internet since it's a smart TV, but SAMSUNG limitations (probably contractual) do not facilitate this. Disappointing since that was a main reason behind the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture, Good Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a great size and fits perfect in my family room. Picture is great, was almost too good for a bit while I got used to 4K. Sound could be a bit better, so I might invest in a sound bar eventually, but It works well enough for now.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Ok tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a overall good picture. Has significant back light bleed through during a black screen. Especially on right side. 1080p is all you need and a good clean signal. Payed a primium for 4K believe me it's overrated. Don't get me wrong the tv is nice and the wifi works great. But. A good quality 1080p set looks just as good and maybe better
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The best TV I have ever owned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a 42" TV to this 55" smart TV and I could not be happier. There is not a thing that I do not like about it. The quality of the picture is fantastic. If u have room for a TV of this size I would highly recommend it. It was a breeze to set up and the options continue to amaze me.
I would recommend this to a friend Rated 1 out of 5 stars
Major backlighting issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For starters the tv did not contain a power cord. Bestbuys first option was to return the whole tv. After multiple phone calls I drove to a local Best Buy and they were able to get me a cord. My biggest issue with this tv is the backlighting problems. When watching movies that are letterboxed it is very noticable. It is very distracting making watching a movie that is widescreen/letterbox unwatchable. The back light bleeds through in a uninformed manner. My model was blotchy near the bottom left of the screen. Eventually I was able to get a Samsung tech out who replaced the panel. This time the patchy bled through backlight was all over the right side of the screen. I can't believe Samsung sells a tv that looks this bad. I guess if you are only watching colorful full screen material it wouldn't be that noticable. The Samsung tech says he sees this problem a lot and that I should return the tv. Which I plan to do. I feel that there is such a race to get 4K tvs out that they are rushing and producing junk. I will probably be going back to my 10year old rear projection Sony.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung - 55
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Samsung - 55" color tv. I thought it would be hard to navigate. It is actually very easy. Now we all want to watch this television. Hard to decided who watches what and when.
I would recommend this to a friend Rated 5 out of 5 stars
Great gift as replacement for a 2011 Samsung 46"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K resolution is amazing, although program media is limited just now. We played NetFlix "forests" in 4k during Thanksgiving dinner and all the guests were impressed. We got it for our son and his family and they love it. Compared to a recent Sony 55" LCD we bought for ourselves, the processor is faster and the software is more stable...hasn't crashed yet.
I would recommend this to a friend





