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Customer Ratings & Reviews

Your price for this item is $279.80
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The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2348 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 4K Ultra HD TV's excellent picture quality and ease of use as significant strengths. Many appreciate the smart TV features and find the price reasonable for the quality offered. However, some users have noted concerns regarding the refresh rate and the remote control's functionality. A few also mentioned motion blur as an occasional issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,348 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous TV, crystal clear picture and size big enough for a big room. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a die hard samsung customer. Phone surround sound appliances. Unfortunately, this tv did not satisfy me. I first went in to buy it and got a great deal took it home and there were dead pixels throughout the screen. Took it back to the store and it was replaced but this time I tried to use the smart part of this dumb tv and the Internet would just freeze. Youtube would not work all together. When I contacted the customer support about this they accessed the tv then told me nothing was wrong and I would have to just deal with these problems. Not for 1400 dollars I said. I returned the tv and opted for the 55 inch Sony Bravia 4k uhd and besides the little glare that the Samsung didn't have(only good thing about that tv) I am real happy with that purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good with a glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV a lot. We were getting so aggravated with how our old TV would have to be turned on because you had to sit and let it cycle about 20 times before it actually came on. The new TV is great, but it does occasionally switch off at random times. Mind you, this is the THIRD TV from Best Buy. Meaning, I bought one and it was damaged. They delivered another one after I basically forced them to, and IT TOO was damaged. So I'm hoping for the best on the third attempt.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Ultra 4K. Samsung top of the line. I've been enjoying the quality since my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for the new house and man was it worth it, picture quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality and size. I know others who have Samsung and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv and the picture was very clear when used with an HDMI cable. Still trying to get the settings the same way as the display was at the store

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best price point and picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture on this tv is excellent and the price was phenomenal!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a solid choice, good bang for the buck but the motion rate is not the refresh fate so keep that in mind overall it's a good TV got it for $900

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV yet!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is the clearest and sharpest I've ever owned. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ship it to west Africa and it works fine Even though Senegal is a pal/secam system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great UHDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first UHDTV and I'm blown away with the definition! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read multiple brands' TV reviews before actually going store to take a look. I was thinking about to buy either this model or Sony TV in the same display size. At BestBuy store, I both looked at the Displays and I liked this TV more. I felt display resolution is more crisp, clear and vivid. I have been watching TV at home with this for 4 months now and I am really happy what I've gotten.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. The picture is so crisp and it is awesome to play video games on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television. The picture and sound quality exceed my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great for someone who is starting out..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the television for over a year now, no issues. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice ,love it. screen so clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this television ...shows great .. I find myself sitting for hours watching movies. the sports and movie channels are show awesome .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I ordered a samsung smart TV than I cancelled the order. I thought it could be better to go for a 4K TV, but this TV it's not what I expected even though I had to buy it a 4k hdmi cable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. and Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is superb. Sound bar produces crystal clear studio like music.

    I would recommend this to a friend