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Customer Ratings & Reviews

Your price for this item is $337.51
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The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1665 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many also praise the smart features and find it to be a great value for the price. However, some customers note that the refresh rate could be improved, leading to occasional motion blur. A few also mention concerns about the remote control's design and stand stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,665 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung tv has an incredible picture. I am very happy with it. I highly recommend this tv model. My Best Buy sales representative went above and beyond by moving the tv that was on display and placed over the Bose solo to see if the tv would fit. Now that's great customer service. It's nice to see that great customer service is still out there. Go purchase one!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Very easy to use. This set looks great on our wall!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was all that I expected it to be and more. Price was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    tv is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with our purchase, clarity is amazing and sharp. Love the colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before making this purchase and it was well worth it. the tv looks amazing and haven't had any problems since. It does require a little fine tuning in the settings but once you have your settings it's fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. The picture is awesome! Looks great in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, easy set up. Super UHD Tv was worth the extra cash.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Great Color, Picture Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV, got it home, and it just wasn't right...the colors are great and when watching full 4k content its great. But regular HD cable chanels look fuzzy. Refresh is slow. Picture not great. Returned and bought the 8500 instead. Couldn't be happier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice TV, very happy with the picture quality and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Great tv for money motion rate is the issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money picture is amazing - the reviews suggested that although the motion rate was low 60 that it wasn't too bad It is very prevalent especially watching Netflix - studder screen effect as well I should have purchased the 7100 with the higher refresh rate to eliminate the issue Would best buy help me out? If I could exchange this tv for the 7100 I would Let me know

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Picture is super clear. Wireless setup was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    GREAT TV !!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT !!!!!!!!! PICTURE QUALITY AAA+ APP'S EASY TO USE...........

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by a Best Buy employee, we followed his lead and couldn't be happier with the outcome. TV has a great picture and we added a sound bar for more sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for darker settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped with my father-in-law all day to find the best tv for their living room and their aging vision. As soon as we plugged it in we knew we found the right one, unlike so many others this tv really gives you the bright colors you want to keep up with high definition channels...not to mention the refresh rate can handle fast sports and action movies!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart features

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall great TV. Very easy to set up. Lots of neat features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 55-inch Samsung 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have ever made on a TV. And price was fantastic. Saved $600! Had Geek squad do the installation and also added a sound bar and the sound is superb. Great job by Geek Squad. Completely satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use. First new family TV and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was simple to set up. Picture is great and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv for its smart features as well as picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    also very unlucky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with another reviewer here, we experienced light bleed on two different TVs before giving up. The picture is really crisp, and we liked it a lot as long as there was ambient light. But if the room is dark, the greenish/yellow clouding in the corners is really distracting, especially in dark scenes. We finally switched up to an LG OLED and are much happier.

    No, I would not recommend this to a friend