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Customer Ratings & Reviews

Your price for this item is $337.51
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The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1665 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many also praise the smart features and find it to be a great value for the price. However, some customers note that the refresh rate could be improved, leading to occasional motion blur. A few also mention concerns about the remote control's design and stand stability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,665 reviews
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love this TV. With a few adjustments, it has the best picture I have ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung 55 inch TV as a Christmas present to myself:-) I love it,the picture is unbelievable UN55JS7000FXZA.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this TV I had a Sony, before that a Samsung and was happy with that one.. until it died. So I decided to try another Samsung... First off I'll list a few things I liked; Pros: * Optical input provides great quality for my sound system. No loss in depth to sounds, voices or music. Nice and crisp without having to adjust the volume. * The TV has lots of connection options and access to a wide array of apps. Cons: * Poor blacks and whites contrast, the blacks looked more gray. Dark scenes looked like there was a haze or some kind of filter over the screen. * There were several places on the screen where it looked like there were white "clouds" like the backlight was bleeding through. * The TV felt extremely flimsy and shoddily manufactured. I returned this TV for another one and the second one had some of the same problems plus a new one.. a couple blue dots, stuck pixels, at the lower part of the screen. Returned that one as well and exchanged it for a Sony. The Sony TV has been perfect, no problems, perfect picture. If you're thinking about getting this TV don't, just look at the Sony equivalent. Sony's TVs are the best. Best picture and lowest input lag, great for gaming and movie watching.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I'm very happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is great With my previous tv I had problems connecting wireless and sinking the sound, this tv connected immediately with no problems. And, I got a great deal from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st TV was defective when installed out of box. 2nd tv is awesome!! Just didn't like the managers comment blaming me for breaking it when I returned it! Not good customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv I would recommend this to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Name brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and perfect size , mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted this was a big upgrade from what I have, but it has met all my expectations and very much please with it overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the TV for 4 months and it has preformed excellent. The startup is slower than I would expect out of a TV these days, but I believe this is not atypical for TV's today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Colorful, beautiful, and works great. Would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture easy to use remote very easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, good sound, sharp colors !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with my TV purchase, I have owned Samsung before and not surprised that this one is also great !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with a few tweaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV after a few tweaks. Had to turn off AutoMotion Plus due to screen lag when scene changed. After the change, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Setup took almost 5 minutes. Amazingly easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy setup even for an old guy like me that knows almost nothing about smart t.v.'s. Hard of hearing, but the sound from this set, I can almost hear most of the stuff without my hearing aids. Do not know how they did that, but happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, easy to use and hookup. picture quality is outstanding, I cannot say enough great things about this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just two weeks from the day it was purchased and all I can I say is....GREAT TV. The entire family is happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Quality is great on the apps such as YouTube. Must use with hdtv digital cable for full effect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and great picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 5 year old Samsung LED TV and this Samsung 4K TV has a great resolution and met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 is nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this tv to replace a 46" one that we had. The colors are so vibrant and landscapes are phenomenal to view. The smart tv accessories are awesome. My wife is using the Bluetooth option for hearing while I use the external speakers which works great for us. A great purchase for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a little trouble running the TV, not the easiest for us non technology type people. The TV looks great, did have to get an up to date antenna to make it work better.

    I would recommend this to a friend