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Customer Ratings & Reviews

Your price for this item is $316.96
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 1750 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, curved screen, and ease of use of the 55" Class LED 4K Ultra HD TV. Many appreciate the smart TV functionality and find the price reasonable for the features offered. Some users experienced issues with the remote control and reported concerns about the refresh rate in certain situations. A small number of users also mentioned glare and the lack of a flash player update.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,750 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned a 60" Samsung tv that was a Black Friday bargain but had no features. Talked with a best buy employee and this was our best option with the features we wanted. Easy set up and great picture! We also bought a curved soundbar and the set up was easy. Both are great! The tv sound by itself is okay, but with sound bar, is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    ThisTV- Best of Both Worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides quality & the curve adds a whole new meaning to a different enhanced way of viewing TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV when my 52" Samsung plasma got two, thin, black horizontal lines in the picture. I went to consumerreports.org to begin my research. This 55" curved LED/LCD 4k TV was a recommended buy. I had no opinion on curves vs flat. Two weeks post-install, I love this TV. The curve is very subtle but has two advantages: 1) it has virtually eliminated my problems with glare. It helped that I upgraded my wall mount from a fixed model to one that swivels but there is something about the curve which seems to defuse glare; 2) If I am watching the TV dead-on, the curve contributes to a feeling of immersion. From being wary of the curve, I am now a fan. Who knew?!! I would also recommend springing for the Geek Squad to calibrate this TV. These TV's are delivered with the brightness and contrast set to an unbelievably bright white picture. I am comfortable with adjusting the brightness and contrast; no so with the other adjustments. I might have them come back. I was warned in the consumerreports.org review that motion blur was only "fair". I set the motion control to Standard and haven't noticed a thing. One very small problem - the Smart TV doesn't have an icon for Hulu.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    In awe...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to start, the last tv purchased for our household was 10 years ago. So, needless to say, I'm continually surprised by the clarity of this television, I see so many more details. Example: in watching a show the other day, a delivery driver walked a package up to the front door and you could see the bar code on the box! The crispness of the color is impressive as well. My family and I are very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has great picture and sound a real good look controls are easy to use remote is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely Love This TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to upgrade you may want to give this TV some serious thoughts. Picture quality & functionality get an A+. If your going to make a purchase like this, visit the people at Best Buy, spend a few extra dollars for the quality that the store carries versa the big box stores. You won't regret spending the little extra.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Ease of use

    Rated 5 out of 5 stars

    The best HD tv 4K tv for the mony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for along time before I bought this tv . This tv has been everything I hoped it to be. The curve lets me see it when not sitting right in front of it. The 4K makes it clear . It's easy to get to my Netflix. Great for the price . And Best Buy is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing. It has an amazing picture, vibrant colors, and great features

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Great all around TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great in all environments. Picture is nice and crisp. Great viewing from all angles

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. love the overall look and ease of operation. Great picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ju6700-55". This is 2015 model curved TV. Amazing picture, great Apps, I really love it...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture quality is great and the interface is really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I read a lot of reviews from best buy consumers that bought the same tv. And that's why I bought it.the reviews were overwhelming, in favor it.harldy any negative reviews.and loving watching it and learning how it all works. Thanks best buy for a great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture is great, but having one issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this set for the most part. It's the perfect size for my living room. Lots of inputs to connect all my devices. I haven't watched any true 4k content on it yet, but it upscales my 1080 content very well. Their "sports mode" really does seem to enhance the picture for the football and soccer I've watched so far. I'm not sure the curvature really makes that much of a difference. It might be a little bit easier to see the far edge of the screen when I'm at an extreme angle (such as washing dishes at the kitchen sink), but when only slightly off-center, I just don't notice much of a difference. The first set delivered to me stopped working the day I set it up; it suddenly turned off and wouldn't fully power back up. I'm not reducing my rating based on that; every product is going to have a few bad apples, and Best Buy was amazingly helpful about getting a replacement to me without hassle. Unfortunately, I'm still having a problem with the replacement set. Every so often, I lose both audio and video, but just for a few seconds, and then they resume as normal. It's completely unpredictable; I've seen it happen four times within a minute, but other times I've had it on for several hours without a problem. So far, I've only seen it when watching my Xfinity X1 DVR, never with another device. That would suggest the DVR is at fault, but then again, it's the same box connected to my previous TV, which never had the issue. At this point, I'm still trying to eliminate variables, which is difficult since the problem sometimes takes hours to reappear. In any case, I'm not yet ready to definitively blame the TV for my problem. One note I'd like to share with potential buyers: if you use a Logitech Harmony remote like I do, make sure you disable the Anynet+ feature (Samsung's implementation of HDMI-CEC), or your Harmony won't be able to switch inputs correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture color and clarity edge to edge is amazing. My 18 year old son helped me remove the tv from the box and hold the set steady on our sofa as I assembled the stand. The assembly is easy, however the size could be awkward for one person to handle. I don't know if the curved screen is more gimmick than real but the price was the same or less than other 55 inch flat screens, so thumbs up on value.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 5 out of 5 stars

    Best TV with amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing, crisp and clear and the colors are vivid and stunning from SD to 4k it doesn't get any better. After seeing a curved and flat TV on display, one above the other at the Best Buy store there was no doubt which was the better choice. Easy and intuitive setup, but my WiFi router is a low cost older model, about eight years old, connected an ethernet cable instead, flawless streaming. Connected an indoor HD antenna and tuned in 20 channels, so with streaming services and local broadcast I have everything I need. Thanks Best Buy and Samsung , well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Exellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of the TV is excellent. Installation and hookup was very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use lots of features to use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    A WOW television, very impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, incredible color. Love the curve, fits perfectly into corner of room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Picture ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the best picture ever, the same with the sound. No need for a sound bar because speakers are in front, but a sound bar is a plus. Before this Samsung I had a Vizio which only lasted about 8 months before I had to replace it. Samsung is the way to go.

    I would recommend this to a friend