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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, curved screen, and ease of use of the 55" Class LED 4K Ultra HD TV. Many appreciate the smart TV functionality and find the price reasonable for the features offered. Some users experienced issues with the remote control and reported concerns about the refresh rate in certain situations. A small number of users also mentioned glare and the lack of a flash player update.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,750 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has such a crisp picture, sometimes I feel like I am just looking outside because the picture looks so real! I would recommend this Tv to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 5 out of 5 stars

    Beautiful viewing experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We fell in love with this curved screen tv. If you've had your cable or satellite for a long time, be sure to upgrade to hd before purchasing an hd tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV love the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first HD TV when I bought a salesman told me I might not be happy due to refresh rate. But going from a non HD to a 4k this is a great picture. Have several Samsung devices always excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV! I did some research so I knew, or at least had an idea of, what I looking for. This TV provides a superb, crisp and clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to set up, Glad I got the curved screen, wish I got this sooner. Very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent. Lots of features that I need to learn and become more familiar with. We got one for our other home and my husband liked it so much, he felt we should get another one just like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not just a TV rather a home entertainment center. The screen size 55" is perfect for our living room. The picture is outstanding it is rather like watching from home a theatre presentation. We purchased a sound system so I kid you not I find it unnecessary needful to go to theatre anymore. The only glitch is at times it is rather distracting when switching system modes from cable to Smart TV but I contribute this annoyance not to Samsung but rather the internet but nothing that troublesome that a wee bit of patience will cure. The curve screen is ideal for our living room setup everyone seated can see the perfect screen quality. Bravo Best Buy for providing us with a great system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing about this TV that I could think to complain about. Perfect size. Large screen but not imposing. Easy set up. Beautiful picture. Got the Directv 4K box and it is solid. Buy it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason for this purchase, the picture, is wonderful. No issues with color, blacks, whites and TV looks well in all lighting conditions. Certain issues that I didn't know would be there when I purchased the TV is sound quality. I own a flat screen samsung of same size and sound is great. This isn't the same on the curved. I'm not sure if this is because of the shape or speakers or what. I purchased a sound bar due to this fact. Another thing that isn't as good in some ways is some of the user interfaces. Coming from a flat screen tv to this one,there are somethings that were easier and more intuitive in the menus on the flat screen to this new curved one. Part if my feelings maybe the learning curve but I have had the TV for over a month now. Please don't take the negative comments as a bad thing. I find them to be somewhat trivial, considering the main reason for the TV purchase was quality, price and picture. All of these excell with this TV. Negative comments are there to give an explanation on why I couldn't give this TV 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Great picture, cool remote and features Con The stand is flimsy and the energy saver feature shuts the tv off when I'm in the room. Buy it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are obviously much better 4k TV's out there, but for the price I am happy with this. Colors are good. Sound is good. Next time will opt for bigger size vs curved. I don't think being curved really adds to the quality of the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great TV at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the picture and sound quality of this tv. So many nice features! So many, that I didn't have the chance to use before the tv stopped working. Yes, it is less than 2 months old and not working. The control board bit the dust and have been waiting for 3 days now for the repairman to order it and come to the house to replace. Hopefully it won't be much longer or my 3 star rating will drop to a 1. Sure hope they have a revised control board to replace it with. Things do break, but I hope they know why so soon and correct it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and picture quality. Only issue is sometimes the apps won't work, like HBO Go and Netflix. Also sometimes the TV randomly just turns off, hopefully these aren't warnings of issues to come. We've only the TV for about 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 5 out of 5 stars

    Great picture. Very good depth of field.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondered if 4K with curved screen would be significantly better than my old 50 inch. It is. Only issue is with the preloaded 160 page manual. Over 80 pages to find out how to set date and time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv learns from the operator and has a great picture ,it is a shame that uverse does not send 4k progamming but with the blue ray 4k it is an amazing picture ,looks like your in the movie

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was basically an impulse buy, but turned out to be an excellent choice . Easy set up easy-to-use have no complaints except for I should've bought the curve sound bar at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several different tvs in the same class, decided on this one and have been very very happy. Picture quality is phenomenal. We added a soundbar which makes it perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in to buy a different tv but after I saw the picture on this tv, I was hooked!! I had to have it! The picture is crisp, clear and beautiful! We are so happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the curve tv. I purchased a keyboard to go with it. Makes it easier when wanting to check emails or to Google something.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for an Oddly Shaped Room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a difficult time setting up our family room and this curved screen made all of the difference. We can now set the couches where they work best and everyone can see the TV.

    I would recommend this to a friend