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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, curved screen, and ease of use of the 55" Class LED 4K Ultra HD TV. Many appreciate the smart TV functionality and find the price reasonable for the features offered. Some users experienced issues with the remote control and reported concerns about the refresh rate in certain situations. A small number of users also mentioned glare and the lack of a flash player update.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,750 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Samsung Hassel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 days of trouble free, beautiful picture we lost the picture...Called customer service at Samsung,they tried to restore picture but were unsuccessful...they referred to samsung local service but took more than a week for them to respond...first visit they they had to order parts without a fix...second visit they ended up replacing every circuit board as well as the screen...we tried to just get a replacement TV but Samsung was unwilling...If you buy a TV from Best Buy and have a problem then expect to jump thru hoops...you buy it, you own it ...they should have offered to replace the TV...very disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smart TV awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the quality of the sound as the older t.v's

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    There are better options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV based on some good reviews, but when I installed it, I exchanged it the day after. Theres a lot of judder, and a noticible delay on videogame commands. Also the curved screen just wasn't for me. For a bit more I got the JS7000 which Im a lot happier with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv, it's kinda a bumber that no one told me that there isn't much ultra 4k material out there, but at least im ready for it when more stuff comes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous Picutre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best picture I've ever had from a TV, the curved aspect truly gives it that "movie theater experience". You won't find Curved 4K TV for a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new curved Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my boyfriend for Christmas and It just took over the spotlight. We have now had the T.V. For one year and it has always worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this TV for a couple of weeks,but I am happy so far. Samsung has a good reputation for good electronics. So I expect this TV to last for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best picture on the market today !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has replaced Sony as the best television available today. Picture, sharpness, and features are remarkable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience visiting this shop, good prices and variety of products, was very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, the curved feature makes it viewable from any part of the room. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous TV. Purchased this for my parents. Their old 32" old heavy TV finally pooped out. So clear that you can see the skin flaws on the faces. Nice buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 3/1\2 months tv shut down by it self did it twice now get 5 blinking light samsung fixing quick service. Ive had 3 of their tv and all were great i would still buy samsung. Picture is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. I wasn't to sure about the curve tv at first but it's actually pretty cool to watch movies on. Adds depth to anything you watch. Buy it.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother has one and I just had to get one too! No doubt about it is one of the best TVs I've ever had !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visuals, would recommend getting a sound bar with the tv as the sound can sometimes be a bit dampened

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the Tv quite a bit. It has great features and a very good picture. The only issue I have is with motion blur. The reviews I read didn't cite this as an issue. The blur is quite frequent when things/people move quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV..one thing I have a problem is working out the Internet it says connected but doesn't let me play Netflix or YouTube and I know it's not the Internet because if I put Netflix or YouTube on another device it works!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 55" Class (54.6" Diag.) - LED - Curved -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 55" Class (54.6" Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV loved to style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my purchase! I have zero complaints! I will be buying another :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research prior to buying this tv, and I can gladly say that it met up to my expectations Great Product by Samsung !!!

    I would recommend this to a friend