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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, curved screen, and ease of use of the 55" Class LED 4K Ultra HD TV. Many appreciate the smart TV functionality and find the price reasonable for the features offered. Some users experienced issues with the remote control and reported concerns about the refresh rate in certain situations. A small number of users also mentioned glare and the lack of a flash player update.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,750 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hav had this TV for about a month and it's the best TV I have ever had I would recommend this TV to anyone looking for a new TV

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Experience EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THIS TV! After weeks of working flawlessly the TV started having wireless issues. After opening numerous support tickets with both Samsung and Verizon I never resolved the issues. Now 6 weeks after purchasing the TV it has gone blank on me! Best Buy cannot help me and has pushed me to Samsung. I now have to wait 48 hours before they can get back with a date to come and repair the TV. UNREAL!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Pic you can get for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to spend a fortune at the cinema ! Movie night at home can be everything you wanted ! Best quality pic for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and great sound with the speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the new TV, great picture and great sound with the new speakers. Enjoyed the new shows with the apps present. Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung - 55" Class (54.6" Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV - Black great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this TV stream HD YouTube videos without lag even with weak internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return first one! The matching blue ray would not sync. It caused power light to flash during attempt to set up. Best Buy had no problem replacing new worked perfect thinking of second one for theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV with a great picture. It is definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend the Trussville store to anyone. They are a bunch of incompetents - from the store manager down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been an excellent addition to my house. The HD is great, and all the smart features have been very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are totally happy with this purchase. This 55" curved TV has a beautiful picture consistent with Samsung quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has an excellent picture and has many extra features that are easy for even a beginner to ise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine product quality and great Best Buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are very happy with the purchase. The sumsung product is great and Best Buy service excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about this TV , Great Picture . Just right for my living Room . 55" Glad I Bought . Love it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and overall quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" Samsung has an exceptional picture and the curved screen is nice for viewing at any area of the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase and service. I couldn't be happier. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Audio system needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only drawback of TV is you can not rely on the internal audio. You need to purchase surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the quality and functionality of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever purchased! I really can’t think of another tv that will replace this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the picture!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv shows great!!! I love the high quality of this tv!! It looks like you are inside with the actors!!

    I would recommend this to a friend