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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, curved screen, and ease of use of the 55" Class LED 4K Ultra HD TV. Many appreciate the smart TV functionality and find the price reasonable for the features offered. Some users experienced issues with the remote control and reported concerns about the refresh rate in certain situations. A small number of users also mentioned glare and the lack of a flash player update.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,750 reviews
  • Rated 5 out of 5 stars

    Great 4K UHD Curve TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this TV recently from Best Buy. This has been an amazing experience having this TV in the living room, the picture is amazing, wonderful color projection & sound quality is awesome too , specially when you change the sound mode to music. The curve size ensures that the screen is viewable from angular directions in the living room. In one word, this is "PERFECT" and I am so glad that this purchase has turned out like this and I would surely recommend this TV to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Let me down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks very nice but the refresh rate is the worst

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome it has the best picture and sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I by a tv very good 4k, 55 inch nice resolution and also a sound system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Curved tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television! Everything looks amazing!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best curved tv for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets buying this. By far, best tv purchase I ever done

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome smart curved TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a big sports fan the picture is awesome. Shipping was great, received the product in perfect condition and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung was an easy decision to make

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to upgrade my home theater system. I previously had bought a 46" SMART TV but had read and heard so much about the curved screen that Samsung offered. Setting it up was simple and the picture quality is nothing like I have ever seen before. It pairs up nicely with the Samsung 4k UHD Blu-ray player that I purchased also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and a great picture quality. Would definitely recommend this tv to friends

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great picture when paired with Samsung Blu-ray player with upscaling capability.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 5 out of 5 stars

    Bad AF TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, its has exceptional color range and who does'nt love that Curve...Mmmhhmmm

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 5 out of 5 stars

    Love the curve

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k really is better. I love the curve. It makes a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great TV, the curve lets you see at every angle!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the tv. I'm disabled and would have liked for the delivery guys to at least set up the tv. All they did was plug it in and leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bye TV =(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, went out after 6 years a little sad, costs as much to fix as it is to buy a newer TV.. Finally time to upgrade to a newer and better version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over 5 years and still works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV back in 2015. Its now January of 2022 and its still working great. The only issues I’ve has is the software built in for things like Netflix likes to shut off and has to be redone. So to fix that I just use a diffrent source like a Firestick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst TV I have ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the tv last night at Best Buy, was told I needed a special HDMI cable for the 4K which was $70.00. I hooked up the $70.00 cable and found I only could get channels in the 700"s to play in HD ,the lower channels 1-99 were horrible ! I was replacing this 4K tv with a Samsung 42 inch tv which happens to have all the chnnels in 1080i, this new one was getting 480 for the lower channels. I changed out the $70.00 cable with a regular $12.00 cable and saw NO difference in the picture. This tv will not allow me to connect my Bose 3-2-1 system into it as my old Samsung did. I am not happy with the answers I got from tec support at Samsung. One tec said he could only help me if I has a Samsung Surround system, Had to be a Samsung product...his was bull! Anyway the tv is going back to Best Buy Store in the morning along with the $70.00 HDMI cable. I will not buy another Samsung TV after the experience I had today. I am wondering if my Review will actually be posted..anyway i will be watching for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv with good sound system. We got this TV on sale and price is worth. Picture clarity is awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase two. First one did not work Samsung customer service was awful. one cut off in the middles of a chat. Second one hung up and the third was useless. Was told to take the second back to the store also. Grandson figured out the problem was the remote. The molded plastic was still under the buttons so they could not be pushed. Its a shame when the reps cannot give any logical answer. Just take it back was their only suggestion. Not so easy when you live an hour away and this was the second one to take back. Never Samsung again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Was very disapointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it work it has a awesome picture. But after a week would keep shutting off and on whenever it wanted. It is boxed up and returning today!

    No, I would not recommend this to a friend