Customer Ratings & Reviews
- Model:
- UN55JU6700FXZA
- SKU:
- 3953166
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, curved screen, and ease of use of the 55" Class LED 4K Ultra HD TV. Many appreciate the smart TV functionality and find the price reasonable for the features offered. Some users experienced issues with the remote control and reported concerns about the refresh rate in certain situations. A small number of users also mentioned glare and the lack of a flash player update.
This summary was generated by AI based on customer reviews.
Great picture. Curve impresses guests
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this item. My only regret is that I didn't go bigger!
I would recommend this to a friendBest Curved 4k Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best deal if you are looking for a curved 4k tv.
I would recommend this to a friendNot good picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went through 2 of these tv and both had horrible picture quality. Bought new monster hdmi cables, even had my comcast guy check the wall connection for me. My tv that's 6 years old has way better quality. The motion rate is 120 but it's actually only 60hz refresh rate, so action movies are so glitchy.. Upgrade to the 240 motion rate is a must. I just returned the second tv for the sony 55" 4k. Way better!!
No, I would not recommend this to a friendAudio cuts out every minute or so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did a fair amount of research before purchasing this TV since it was the first new TV I've purchased in 10 years. Totally impressed with the new 4K UHD technology but quickly discovered the audio out to my SONOS Playbar (awesome speaker system BTW) cuts out every couple minutes for 2-3 seconds. Terribly frustrating, especially since I now must REPACKAGE this massive box and get the TV back to BestBuy.
No, I would not recommend this to a friendWorst TV ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So when I took the tv from the store to my house took me a good half hour getting it out of the car and to unbox it. As soon as I plugged it in and seen the motion blur and awful picture I had it back in the box and in the car in less then 2 minutes enough said aweful TV terrible picture hands down exactley why I don't buy Samsung 1st and last time . Sony and Lg products so much better
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great tv for a child's room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a great add to my child's room. She loves it. Great picture!
I would recommend this to a friend Terrible smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv. Netflix rarely works on this tv. Help center says the latest update should fix problem but is not available for update over the Internet. ARC function does not work with Sony receiver. Also turns off on its own every 4 hours. Help desk had me turn off Eco function - still turns off. I have called the help center numerous times....no help.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Jtrim,
We'd like to see if we can get you some troubleshooting assistance on this with an escalated team member. Would you please reach out to our Samsung Support Facebook Page or Twitter Page for assistance? Please reference Jtrim, and our agents will be informed of this situation.
https://www.facebook.com/samsungsupport/?fref=ts
We'd like to assist, and look forward to you reaching out.
--Mr. S
Fuzzy picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is terrible. They make it look amazing in the store and i was told my DirecTV would look the same, NO terrible. I had a TV from 2009 thats makes this one look like a TV from the 80s. DO NOT purchase this TV and DO NOT fall for their sales pitches!!
No, I would not recommend this to a friendGreat system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this system is very good and recommend it to anyone
I would recommend this to a friendSamsung tv junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv developed 3 white orbs. It only lasted less then 6 years . I am sure these samsung tvs are designed to fail after warranty runs out
No, I would not recommend this to a friend