Customer Ratings & Reviews
- Model:
- UN55RU8000FXZA
- |
- SKU:
- 6323718
Customer reviews
Rating 4.7 out of 5 stars with 1398 reviews
(1,398 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, gaming experience, color, smart TV features, sound, and size of the 55" Class - 8 Series - 4K UHD TV - Smart - LED - with HDR. Some customers have concerns with the remote control, price, auto power-on feature, internet connectivity, and viewing angle.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice tv for the bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the price. Gets the job done and easy to set up.
I would recommend this to a friend- Pros mentioned:Tv quality
Rated 4 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the TV is just what I was looking for in a smart TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsun 5" LED 8 Series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE this TV. The picture is so crisp and clear.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung - 55" Class - 8 Series - 4K UHD TV - Smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung - 55" Class - 8 Series - 4K UHD TV - Smart - LED - with HDR to compliment my Samsung Q850T soundbar. Couldn't be happier. A GREAT choice for a home theater. VERY HAPPY!
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung products are excellent. Nothing to complain about this. It will be a great purchase when it’s on a good scale. Perfect size for medium sized halls. We use it in kitchen and it’s great
I would recommend this to a friend- Cons mentioned:Volume
Rated 2 out of 5 stars
Not what I was expecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our children got us an open box Samsung tv several years ago that was great, but it recently developed a problem and was replaced under warranty with this brand new Samsung Premium UDH TV 8 Series. I was told that this model was one level under the QLED. Of course, the image at the store was spectacular. Not so much at our house. In fairness, it could be the DISH reception. But that didn't effect the older model in the sound quality - it had much better sound. We could listen to anything at around a volume level 13-15. With this newer "Premium" model, the volume is never below 35 and usually closer to 50, unless we use a Bose Solo 5 speaker. But that means turning the tv volume down completely to avoid an annoying delay.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Plkmills:
Our RU8000 Series features Ultra Slim Array backlight, HDR10+, wide viewing angle, Real Game Enhancer and more for lifelike, crystal-clear viewing enjoyment. 20W 2-channel integrated speakers deliver surround sound support with Dolby Digital Plus for optimized audio from all your sources like Internet movies and music, connected PCs, smartphones and tablets.
You can select from several Sound Modes and advanced settings to meet your personal preferences. Instructions are found in the e-manual:
http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG-US_190731.0.pdf
Please refer to page 101: "Configuring a Sound Mode and Expert Settings"
1) Select from Standard, Optimized, and Amplify Modes
2) Further configure Balance, Equalizer, Audio Delay, Auto Volume, Sound Feedback, and adjust for HDMI Input Audio Format and Digital Output Audio Format.
Pages 95-100 will assist with picture settings.
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Perfect fit over the fireplace.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Needs a sound bar in our large living area.
I would recommend this to a friend Rated 5 out of 5 stars
Good average + tv for apartments.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was delivered, within the emailed delivery window time, which is always good. It took some time to go through the setup, but once done, the tv and remote have been working well. The picture is terrific.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TVs for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality these TVs produce for the price is impressive.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with picture qaulity for gaming and movies
No, I would not recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied, have had some trouble with remote/volume
I would recommend this to a friend - Pros mentioned:Color
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this one. Color is wonderful.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good picture...better than average sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good color with surprisingly good sound quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking TV, it had vivid colors and great sound. The problem was a flickering on the screen during high action scenes. It would freeze or skip which mad it unwatchable. I had to take it back and exchange for a different series.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall services from Best Buy have been superior to other Best Buy’s. The guy named Brian from the Geek Squad was awesome, He explained everything very thoroughly. My TV so far has been very enjoyable.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Overall a great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, nice design lightweight easy to install
I would recommend this to a friend Rated 5 out of 5 stars
Samsung great best buy sucks at service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great but bestbuy told us if we got it home and it was broken they won’t return it to many people have pinched the screens and then taken them back and said it was broken in the box
I would recommend this to a friendRated 5 out of 5 stars
Great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing has everything to be high tech. You can connect speakers via Bluetooth and comes with An app so you can control the tv from your phone amazing
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and stealer sound for a flat screen.
I would recommend this to a friend Rated 5 out of 5 stars
Quality display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sharpness of the screen rather than the size. I was about to purchase a 65” series 7 but opted to 55” series 8 with a higher deep display quality. I didn’t regret my choice, it’s the right one.
I would recommend this to a friend









