Customer Ratings & Reviews
- Model:
- UN55RU8000FXZA
- SKU:
- 6323718
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of setup, price, gaming experience, color, smart TV features, sound, and size of the 55" Class - 8 Series - 4K UHD TV - Smart - LED - with HDR. Some customers have concerns with the remote control, price, auto power-on feature, internet connectivity, and viewing angle.
This summary was generated by AI based on customer reviews.
Excellent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure at first to buy it but when I conecteded i totally love it. Tv remote works with amazon fire stick and you can pair your tv with Alexa
I would recommend this to a friendWould buy again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung was our first choice for a new refrigerator. We are very pleased with it and looks and works well. Would recommend people to buy it.
I would recommend this to a friendgreat tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv for gaming and also for general use. had some problems with wifi at first because it got disconnected a couple times but it's okay now.
I would recommend this to a friendNice TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Th he T.V. went on sale 2 weeks after I bought the TV. Best Buy refunded me the difference. So far we have been happy with the TV.
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this smart tv so we could watch Disney. Had no idea how much more we would get. Love it. And always love our Samsung tvs.
I would recommend this to a friendGreat quality tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been great to own. The setup was a little tricky connecting to hometheater system but works great. Highly recommend this TV.
I would recommend this to a friendCan’t go wrong with this one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a really good Samsung TV for its value and pair with the sound bar it’s perfect for any room in the house!
I would recommend this to a friendAmazing TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality was better than I expected. TV is also seems smaller in store but was bigger in home.
I would recommend this to a friendBuilt in Apps
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that there are built in apps on the TV! No longer have to plug in my Amazon Firestick. However, paid extra for the 8 series 4K...no be honest, the picture quality feels just like my old Samsung that is 1080p.
I would recommend this to a friendamazing tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this TV is a great quality TV. I have no complaints. My husband watches football and basketball and has no complaints.
I would recommend this to a friendLove the TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fast loading and the menu has a good layout making TV easy to use. The remote is simple, powerful and works great.
I would recommend this to a friendhappy with our new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv replaces another of the same size that had that pesky like down the middle of the screen. We are happy with our purchase.
I would recommend this to a friendgreat tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 1st tv bought in 13 years. My Sony Bravia died. This tv is great technology fantastic
I would recommend this to a friend- Cons mentioned:Remote control
Wish the Volume was better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had problems with the remote not working. It will reset if you remove the batteries and then put them back in. Sound hard to hear and will probably need a sound bar.
I would recommend this to a friendBrand response from Samsung
Posted .Bear,
I am very sorry to see that you are not completely happy with sound quality.
One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low.
We recommend you try a Sound Test under Support, then Self Diagnosis, then select Start Sound Test. Another way to test the source volume is to test an internal streaming source like Netflix/YouTube to compare.
The RU8 also offers several Sound Modes and advanced settings to meet your personal preferences. You can find instructions for configuring these modes and settings in the e-manual:
http://downloadcenter.samsung.com/content/UM/201907/20190701114654234/MUSATSCR-3.0.8_EM_MUSE_USA_ENG-US.pdf
Please refer to page 101: "Configuring a Sound Mode and Expert Settings"
1) Select from Standard, Optimized, and Amplify Modes
2) Further configure Balance, Equalizer, Audio Delay, Auto Volume, Sound Feedback, and adjust for HDMI Input Audio Format and Digital Output Audio Format.
For assistance with these features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
- Samsung Ambassador
Perfect for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming mode makes the game look and feel better turn auto motion off if your playing games like cod battle royals
I would recommend this to a friendGreat!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as a returned product. So I got it at a discounted price. Works great and runs great. Great quality!!
I would recommend this to a friendDecent bedroom tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little bedroom tv now it’s not close to my oled in picture quality but still decent nonetheless...
I would recommend this to a friendNice quality TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in 2019 and am buying a larger one for another room this year. Would recommend to any friend.
I would recommend this to a friendSolid purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, I've had it for over a year and it still works perfectly with no issues.
I would recommend this to a friendMy grandson loved his new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no problem picking up this TV. Staff was very helpful and made it a pleasant experience at a busy time of the year.
I would recommend this to a friend