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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 1398 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, price, gaming experience, color, smart TV features, sound, and size of the 55" Class - 8 Series - 4K UHD TV - Smart - LED - with HDR. Some customers have concerns with the remote control, price, auto power-on feature, internet connectivity, and viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,398 reviews
  • Rated 4 out of 5 stars

    Great picture- dynamic too much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because I don't care for the dynamic setting- things look a bit too fake with it. Otherwise all other settings are good. Blown away by the sharpness - making people appear like they're right there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution on this television is breathtaking you would have to see it to believe it Samsung is an excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really know their stuff.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was extraordinary. He answered all our questions and even helped us be able to use our old sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and features

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything so far has been great with this TV. The only complaint is that bright rooms are this TVs Achilles heel. Screen doesn’t get super bright, but in low light and dark rooms this tv is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, quality and compatible with all of my samsung products. Resolution looks great with my xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The controller is different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is different and has locked up a few times / I have to turn the TV off to reboot the controller / in general I am happy with the TV so far / the controller is like a amazon controller with voice control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV we have ever owned. Good sound for a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves it. Im not a tv geek or a tech expert so i cant offer much insight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this product. I like being able to play videos from my external hard drive connected via USB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is AWESOME!!! I love Samsung television. I have 2 of them. I recommend them to all my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything. can watch without my glasses. I'm able to see everything on the screen. Haven't connected my phone yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a very nice TV for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When considering which model to buy I used your reviews . One of which stated that there was not much difference between the 8 series and the "Q". I'm not sure I shouldn't have researched it more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture quality of TV good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the TV but having problems with the sound bar working when I turn on the TV at times. It is a very easy fix on my part but I just don't understand why it is happening in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for your first 55 inch tv. I placed my order online and did store pickup. So easy and a great price!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    good tv great picture, bad remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good, the remote control is terrible, does not light, small controls. No numbers on remote, just really bad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mike,

      Thank you for purchasing and reviewing this Samsung RU8000 4K Smart TV. Your user feedback is very important to us and will be shared with our TV product team.

      Please do reach out to us should you have any questions, concerns, or need assistance.
      You can contact Samsung TV Support toll-free at 1-800-SAMSUNG (ask for TVs).
      Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger: https://www.facebook.com/samsungsupport
      Or find us on Twitter: https://twitter.com/SamsungSupport

      To optimize your product experience, we encourage you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/
      The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and service.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Only improvement is sound fidelity. I have a hearing problem. I solved this by getting a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this tv.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. The speakers are very good. No subwoofer needed. Perfect for bedroom or living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for sports, movies meh.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is particularly good when it comes to watching sports due to good motion handling. When it comes to movies the blacks could be much deeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for family room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this TV as a replacement for our old console TV. We've enjoyed have Netflix and Prime on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. We have bought five Samsung TVs from BestBuy over the last three years. Very nice units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV terrible marriage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my ex-wife. Her and her new bf love it. I’m so alone.

    I would recommend this to a friend