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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 1398 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, price, gaming experience, color, smart TV features, sound, and size of the 55" Class - 8 Series - 4K UHD TV - Smart - LED - with HDR. Some customers have concerns with the remote control, price, auto power-on feature, internet connectivity, and viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,398 reviews
  • Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clarity and sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the bedroom. The voice remote is cool.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Picture is nice. Don’t like the remote control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to be tech savvy just to use the remote that comes with this TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one thing that is annoying the tv auto sets the power on to the xbox, had to manually turn off the option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Having 2nd thoughts about whether or not is is worth the extra $300 over the 2018 model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product with good quantity been using for long time no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture and sound, not good with screenmirror

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I bought this tv was because it has screen mirroring with iPhone. Well..... sometimes it work and then it doesn’t. Continue to get a “HDMI output not supported “ message! Also there’s times we turn off tv and walk away. A few seconds later it turns back on by itself.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Funny434:
      I'm sorry to see that you are having occasional issues with screen mirroring from your iPhone to the RU8000.

      So that we can provide step-by-step troubleshooting, please reach out to Samsung Support via any of the below options:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung

  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv came out better than expected. It updates frequently but other than that it’s good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Only thing that annoys me is the switching between on and off in game mode L.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with this product yet Just plugged it in hooked up the cable and it was ready to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    work great. installation went smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the overall process went well, from buying to delivery to installation all was very good. thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased Apple Air Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to loc ate item in-store. Available to order on-line and then pickup in store. ???

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv to take full advantage of the Playstation 5. 120hz native and VRR.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turns on automatically

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV, especially for gaming, in the affordable range.. Tizen OS is pretty good. Liked it better than LG WebOS. It does turn on randomly unfortunately which is a known issue with Samsung TVs. They literally offer no help with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yws

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One bad asd speaker id deff but this ine its cool af

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for when you need such an item to use for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought two of them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the first one so much, I purchased a second one a month later (not from Best Buy).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv that allows viewers an excellent experience while watching... man cave tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much Tv for my lifestyle and age but I like that I could get rid of a cable box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brightness really does drop in HDR mode. I still haven't noticed much difference between normal and HDR/UHD, and I wish there was a better way to know what settings to use for the best quality.

    No, I would not recommend this to a friend