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Customer reviews

Rating 4.7 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,747 reviews
  • Rated 4 out of 5 stars

    Nice tv...wish you could turn features on/off...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish televisions would allow you to turn off many of the "smart TV" options permanently. I bought this for my mother and she just wants a cable box but the smart tv features kick in regularly for no apparent reason (and no one sell "dumb" tvs anymore).

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertW,

      I'm glad you reached out to let us know about your frustration with the Samsung Smart Hub auto-running when turning on your TV. Please know you can disable the Smart Hub from running when you first turn on your TV.

      To do so, please follow the below instructions:
      1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
      2) Disable the Autorun Smart Hub feature

      You can also utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To do so, go to Settings> All Settings> General> Smart Features> Autorun Last App.

      I hope these tips improve your experience. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Perfect for lower priced TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Was a good price, everything loads fast. Being able to stream Xbox games on it is just awesome. Very pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box TV outlet purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Ordered online & pick up was quick & easy. Set was fast also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest tv mounters ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good quality. Guys came all the way from New York! Put it on my wall. The guys were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement from a previous Samsung. It is a more robust version (more intuitive). I trust Samsung's quality and that is why I decided to buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST PERFECT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SAMSUNG tv has an exceptional resolution, vivid and true colors. I rate this 5 stars just because I think SAMSUNG is the best in the business when we talk about TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. it clear and loud. The display are really nice. The tax set up was quick even the updated process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!! That's all my mother kept saying about her new Mothers Day TV gift. She loves it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 55” Class CU7000 Crystal UHD 4K Smart Ti

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching the TV right now as I type. Been using this TV for 9+ Months and still working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price. Love that it has the buttons for Netflix and Amazon and also a sleep timer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the display is really crystal clear. Better then the other tv I have in the living room.. I recommend Samsung always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy bests Supporting Services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sale person helped us purchase the item and it was the best price and picture and he explained everything to the y!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 2 Samsung TV 's and have been very satisfied. Ordering thru the app and curbside pick up process is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my television, one of the best purchases I have made, it is a television that you can enjoy the quality of video and audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new TV. The salesman listened to my needs and picked the perfect one for me. Installation was on time and painless. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony bad Samsung great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. I bought a Sony but the words didn’t sink up with the person talking so I went with a Samsung and everything is good thanks to the sales person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Package at great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the TV but even more so when I found out I could play my Xbox Gamepass games directly on the TV with no Xbox required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy and fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy experience navigating the site and finding merchandise to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for its size. I didn't get a larger TV because it wouldn't fit my TV table. But Samsung's smart feature is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV purchased this for my daughter’s room she loves it. It’s ready to go with all the apps she uses and has some Samsung channels as well

    I would recommend this to a friend