4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2749 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,749 reviews
  • Rated 5 out of 5 stars

    :)

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my television, one of the best purchases I have made, it is a television that you can enjoy the quality of video and audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the display is really crystal clear. Better then the other tv I have in the living room.. I recommend Samsung always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. it clear and loud. The display are really nice. The tax set up was quick even the updated process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy bests Supporting Services

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sale person helped us purchase the item and it was the best price and picture and he explained everything to the y!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Package at great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the TV but even more so when I found out I could play my Xbox Gamepass games directly on the TV with no Xbox required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV purchased this for my daughter’s room she loves it. It’s ready to go with all the apps she uses and has some Samsung channels as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Spend the extra money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad tv. 3 stars because it keeps forgetting the wifi signal an some apps crash for no reason. Overall a nice picture, but i couldn't give this tv 5 stars due to issues mentioned previously.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DouglasW,

      Thank you for your purchase and feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. Please try the following steps to help resolve this issue:

      First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.

      Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung 55"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for its size. I didn't get a larger TV because it wouldn't fit my TV table. But Samsung's smart feature is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 2 Samsung TV 's and have been very satisfied. Ordering thru the app and curbside pick up process is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEAL!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy! Reliable product, as well as excellent price, and Best Buy made my online purchasing, and delivery very easy to accomplish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box TV outlet purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Ordered online & pick up was quick & easy. Set was fast also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest tv mounters ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good quality. Guys came all the way from New York! Put it on my wall. The guys were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price. Love that it has the buttons for Netflix and Amazon and also a sleep timer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been so far a very good tv for all streming channels.that I currently have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!! That's all my mother kept saying about her new Mothers Day TV gift. She loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. That’s all I have to say about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lena's new buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for a new television. I was going to a bigger screen and asked for recommendations from family. This brand and size was recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician, TTU University

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my online purchase, Adding that it was the best experience ever to date!! Great Job Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv man. For the price it does gaming youtube and watch live tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online was easy and pick up in Baxter Minnesota was a breeze. The product wialanf price werrr excellent.

    I would recommend this to a friend