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Customer reviews

Rating 4.7 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,747 reviews
  • Rated 5 out of 5 stars

    Washer/Dryer insulation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. I had to have my neighbor come over for during delivery and he said no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEAL!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy! Reliable product, as well as excellent price, and Best Buy made my online purchasing, and delivery very easy to accomplish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician, TTU University

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my online purchase, Adding that it was the best experience ever to date!! Great Job Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Spend the extra money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad tv. 3 stars because it keeps forgetting the wifi signal an some apps crash for no reason. Overall a nice picture, but i couldn't give this tv 5 stars due to issues mentioned previously.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DouglasW,

      Thank you for your purchase and feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. Please try the following steps to help resolve this issue:

      First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.

      Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung 55" Smart Tizen TV Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 44" Smart Tizen TV has great picture clarity and great sound - a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online was easy and pick up in Baxter Minnesota was a breeze. The product wialanf price werrr excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am such a fan of everything Samsung, I always buy their TVs because of the easy connect And they simple displays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV in my room I got it for a great deal I’m telling you Best Buy be having great amazing deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price, I bought this for the guest room, works perfectly, good 4K quality and enough HDMI inputs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation Highly recommend this product and Best Buy's Service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional, better than previous FireTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is bright, had no dead pixels. OS is functional, better than Fire, though could use improvement- Twitch is forced on another tab Custom store lacks a few apps i would normally install such as VLC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good price. The remote is a little small and hard to see. Added a sound bar and it made it much better sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver early and on time! Everything the salesman told me in the Best Buy was true. My new tv looks awesome and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Samsung tv, all we buy now. Absolutely would recommend. Need a Samsung Blu-ray player , to play disc movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bedroom tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv quality is amazing. Setup and hookup was a breeze. My only complaint is the audio is very quiet. Have to have the tv around 65 to even get a good even sound from it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lena's new buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for a new television. I was going to a bigger screen and asked for recommendations from family. This brand and size was recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, everything about it is golden. It is a good smart tv with no complications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my television size, picture, and sound. I try to get a lot of my appliances from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like my experience when shopping at best buy. Employees are always very knowledgeable about thier products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very good. Bought a TV happy with it

    I would recommend this to a friend