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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2749 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,749 reviews
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my television size, picture, and sound. I try to get a lot of my appliances from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the picture, not a fan of the interface.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display quality is great, but the Samsung user interface lags somewhat and is not necessarily intuitive. I come from the LG side and found the homepage with LG to have much better navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, everything about it is golden. It is a good smart tv with no complications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge upgrade from my 40 in Westinghouse TV. I would recommend if you are thinking upgrading to a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very good. Bought a TV happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 55” Class CU7000 Crystal UHD 4K Smart Ti

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching the TV right now as I type. Been using this TV for 9+ Months and still working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Room TV.!! Purchased for my son and has all the smart apps built in. Amazing buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black light issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv in June 2023. It’s only been 1 1/2 years and the backlight is giving me issues. I’ve tried every troubleshooting there is and nothing works! I have to reset the tv every time I turn it on… frustrating! Not worth the $100-$300 repair. I only purchase Samsung products but I’m skeptical because of this issue on one tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is so much more than I expected. The pre programmed apps makes this so simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I purchased this after my previous tv, a Vizio 55”, had to be replaced after owning it only 8 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is one of the best tv makers around and this a great set for small room. I set this up for my neighbor in his living room and the paired with 4k content and it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased tv for my son Ryan, and he loves it. I have purchases all of my tvs from Best Buy because they have the best prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Exactly what I was hoping for. Delivered and set up by Best Buy quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line, next morning was at store to pickup. Was the fast way I’ve ever bought a tv. Was wondering experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Good Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Samsung TVs. Replaced an older non-smart Samsung with this one. This TV is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV at a good price. It works well with the streaming apps I need, although the sound is not that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for where and what we were using it for. We only buy Samsung TVs so we are pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best One

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned Vizios, LGs, and other brands. Samsung is probably one of the best I’ve ever owned. 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent customer service! Exactly the product I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Graffics on the tv are the best and it's better than any other tv i have ever owned

    I would recommend this to a friend