Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- SKU:
- 6537366
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great ! The 2 men who came to set it up were professional, and were prompt !
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV, great movie quality, just had to get used to the TV remote was used to old style boring remote
I would recommend this to a friendI Bought It For My Momma
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Her panasonic from like 06 went out on her so we bought her this because shes old & doesnt need anything difficult!
I would recommend this to a friendGreat tv at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product at a decent price! We ordered online and it was delivered to our car curbside. Excellent transaction.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how clear the screen is. It fits perfectly in my room. It was easy to setup.
I would recommend this to a friendPerfect TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV! If you're looking for TV this is high recommended
I would recommend this to a friendBest tv for the size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the price I bought it for my kids room and they love it
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I'd definitely suggest any customer to purchase
I would recommend this to a friendNice picture and size for price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty…pretty...Pretty good for the price. speakers could be better and up is a little bit of an unnecessary pain smart tv home needs work.
I would recommend this to a friendExcellent quality!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! Full HD 4k res makes me watch this tv more and more.
I would recommend this to a friendPerfect for our rental
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for an air bnb. Lots of features at a really good pr8ce
I would recommend this to a friend- Pros mentioned:Picture quality
Software is TERRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV constantly freezes and can’t be shut off, it will randomly shut off on its own, it’s brand new and it has so many software problems. ALSO in general, I bought it because I thought Samsung would beat Vizio, the only thing on this TV that’s better than my old Vizio is the sound. The picture quality and settings are trash, the software is trash, this TV is hundreds of dollars more than its Vizio counterpart. So you could say that the price point is TRASH.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Grayson,
Thank you for purchasing the Samsung CU7000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly.
Please try a few troubleshooting steps that may help solve the issue:
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in.
4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.
If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Good Video
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love to the 4k video and game mode for PlayStation
I would recommend this to a friendGreat buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Fast and easy setup. Samsung has been a reliable brand for us.
I would recommend this to a friendGood price, good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am super happy with this TV. For the price point it is a great product. I would definitely recommend it.
I would recommend this to a friendSAMSUNG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV. I have all the apps that I need and more.
I would recommend this to a friendSamsung 55' smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery. Set up easy. Great picture. I highly recommend.
I would recommend this to a friendAnd the price was right!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally satisfied. The whole experience has been great, including delivery and install. Thank you!
I would recommend this to a friendGreat TV but OS is poor.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes great products but I thought this TV ran on Android TV. This is a mistake I made before purchasing. Samsung has their own OS for TVs. I'll remember this in the future.
No, I would not recommend this to a friendGood TV for budget use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for budget use. We used this for an outdoor (enclosed area) and is working well
I would recommend this to a friend