Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- SKU:
- 6537366
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
TV purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Sales associate was extremely knowlegible and helpful.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the tv, can't get the app game changer so that a huge bummer.
I would recommend this to a friendSmart TV at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great smart TV at a terrific price that has an easy to use remote!
I would recommend this to a friendGood TV for budget use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for budget use. We used this for an outdoor (enclosed area) and is working well
I would recommend this to a friendTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think the pixel quality is as good as I thought it would be. The sales rep recommended it but I should have gone with a different brand.
No, I would not recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great just like it should, I would recommend this one if your buying one.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. I purchased as a gift a few days before Christmas.
I would recommend this to a friend- Pros mentioned:Picture quality
Software is TERRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV constantly freezes and can’t be shut off, it will randomly shut off on its own, it’s brand new and it has so many software problems. ALSO in general, I bought it because I thought Samsung would beat Vizio, the only thing on this TV that’s better than my old Vizio is the sound. The picture quality and settings are trash, the software is trash, this TV is hundreds of dollars more than its Vizio counterpart. So you could say that the price point is TRASH.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Grayson,
Thank you for purchasing the Samsung CU7000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly.
Please try a few troubleshooting steps that may help solve the issue:
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in.
4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.
If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Great !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality tv. I have it in the living room, so everyone that visits can enjoy it.
I would recommend this to a friendAwsum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good awesome great fantastic above expectations all time
I would recommend this to a friendGood price, good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am super happy with this TV. For the price point it is a great product. I would definitely recommend it.
I would recommend this to a friendOne of the Best TV purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING TV !!! I would highly recommend this TV !!!
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with samsung phone! I highly recommend!
I would recommend this to a friendAnother satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am Completely satisfied I also would like to thank you for help by
I would recommend this to a friendGreat TV but OS is poor.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes great products but I thought this TV ran on Android TV. This is a mistake I made before purchasing. Samsung has their own OS for TVs. I'll remember this in the future.
No, I would not recommend this to a friendThe best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy wint my buy the app is easy . I like the app bestbuy and go to buy more .
I would recommend this to a friendTalking Tav easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery went well. TV mounted to wall with ease. TV was full of features i was unaware of. Even talks.
I would recommend this to a friendGood
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's a good TV. The only concern is, the external speakers aren keep getting disconnected.
I would recommend this to a friendAnd the price was right!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally satisfied. The whole experience has been great, including delivery and install. Thank you!
I would recommend this to a friendMagnificent quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect television at an affordable price would recommend
I would recommend this to a friend