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  • Front. Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV - Titan Gray.
  • Alt View 11. Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV - Titan Gray.
  • Alt View 12. Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV - Titan Gray.
  • Alt View 13. Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV - Titan Gray.
  • Alt View 14. Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV - Titan Gray.
  • Buying Guide: Samsung Q-Symphony video 2 minutes 24 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
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Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

Model:
UN55CU7000FXZA
SKU:
6537366
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 2749 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,749 reviews

  • Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and everything worked perfectly. Would buy another open box

    I would recommend this to a friend

  • Feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and the resolution is very good. I fully recommend.

    I would recommend this to a friend

  • Annie’s TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the price and the product. Was delivered next day.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Way Too Early!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture great! Problems with sound going off. Bought 5 months ago. Way too early for this kind of problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TerrilynP,

      We appreciate you sharing details of the sound issue you’re experiencing on your CU7000 TV. There are a few troubleshooting steps I recommend trying:

      1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.

      2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output.

      3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.

      I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was professionally installed, and is exactly what I needed.

    I would recommend this to a friend

  • Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a little while to find my way around but I’m loving it.

    I would recommend this to a friend

  • Samsung TV’s are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints with their tv’s the quality is amazing.

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm quite fond of this TV; its appearance is both lovely and aesthetically pleasing.

    I would recommend this to a friend
  • Best Buy Employee

    The Best TV

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It was gift for my mom. She has not got a new TV in years.

    I would recommend this to a friend

  • Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality of audio, video and excellent resolution, I recommend it

    I would recommend this to a friend

  • bagnasco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied. i don't know how much more you want me to say

    I would recommend this to a friend

  • Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for our kids room. Nice and bright colors

    I would recommend this to a friend

  • Great Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Have always loved Samsung picture quality.

    I would recommend this to a friend

  • TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Samsung is the best TV brand and very reliable to me.

    I would recommend this to a friend

  • Very Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our bedroom to replace our old tv. We love it.

    I would recommend this to a friend

  • Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a new TV in over 10 years...great choice for an upgrade

    I would recommend this to a friend

  • Jorgee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best costumer services ever. I love buying here

    I would recommend this to a friend

  • Perfect choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the selection and fit my needs. Good enough for me to buy 2.

    I would recommend this to a friend

  • My experience in Best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome attention in the store and great product! quick line and good environment.

    I would recommend this to a friend

  • Wonderful tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv would definitely recommend and good brand

    I would recommend this to a friend
Page 112, Showing 2,221-2,240 of 2,749 reviews
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