Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- SKU:
- 6537366
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Nothing but problems!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Samsung tv and and I’ve never had issues with any of them. However, I’ve had nothing but issues with this one. It freezes, it closes apps on its own and when it freezes, it doesn’t allow me to turn it off with the remote. I have to unplug it. It has a great picture, however. Too bad it has other issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LezetteY,
I’m sorry to hear about the issues you’re experiencing with your CU7000 TV lagging. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
Finally, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved is amazing l liked 100 % thanckyou l recomended
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described, its just not a 5 star tv. Its a bedroom TV and works great. Just didnt want to mislead anyone. Its great for the price.
I would recommend this to a friendGreat for office tvs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for office setup, great functionality, recommended
I would recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture. The tech that came to hook everything up was awesome (Aaron).
I would recommend this to a friendTv samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV but I don't like the fact that I can't push in numbers go to the channel i want . I have to scroll through all to get to the one
I would recommend this to a friendExcellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Nice brightness, easy to install. Not heavy to move around.
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, excellent, excellent, excellent, excellent.
I would recommend this to a friendms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Would recommend it . Right size for my home
I would recommend this to a friendSmaller Samsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great screen and easy to set up. Sound is good too
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Perfect for bedroom. H
I would recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt buy any other brand! The Geek Squad were the best!
I would recommend this to a friendGreat TV at a good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution great price! I would recommend it to my friends.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for a month but already loving this purchase.
I would recommend this to a friendGreat Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions Perfectly , 10/10 recommend ... able to view all my apps
I would recommend this to a friendNot a true 55 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box says 55 but I have a Sony that’s a 50 and my Sony TV is bigger. I don’t know how they determine the sizes. I also don’t like that Samsung places the power button under the TV. If you can’t find the remote it’s difficult to turn the tv off and difficult to make changes. I wish Samsung would make it easier. I liked the remote for this tv. It is slim and different.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sundreamer23,
Thank you for your feedback on the Samsung CU7000 TV. Please know we are here to help.
To control your TV without the use of your remote control, I recommend downloading the SmartThings App onto your Android or Apple device.
In regards to the size of your TV, please know it is industry standard to measure the TV diagonally when finding the TV size.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Outstanding and dependable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome value for the price. Feels like a high end tv for a low end price.
I would recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVs are always a great purchase. I would recommend it.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new look and the apps are really great and easy to use
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service !!! This Tv is excellent condition!!!
I would recommend this to a friend