Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,747 reviews
  • Rated 5 out of 5 stars

    Samsung 55 in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing, and Im loving the TV! Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv, It does so much more than what I thought it could do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All is working well!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! All is working well. Haven't had any problems thus far. I have all Samsung TV's in my home and I've been very pleased with them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for affordable price. Enjoying in my small apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it was made to do. In 4K. Eat that, 1080.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as expected. Enjoying our TV. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ……………………………………………………,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good TV just always seems to sign me out of my apps otherwise would be a 5 start, i don't like no impute button , you uses source now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV excellent resolution and everything connects to the unit I'm down to one remote...

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Best TV

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was gift for my mom. She has not got a new TV in years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Clear picture. Easy to program. Love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Impecable costumer service. I would buy from here again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Lower End TV! Nice and easy user interface that is good for seniors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good. No voice recognition in tv remote, need to type names using key pad. Occasionally wifi gets disconnected, need to unplug and replug tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Yash,

      I'm happy to hear that you are enjoying your new CU7000 TV. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following:

      1. Use 5Ghz Wi-Fi if possible
      2. Try wired LAN if available
      3. Try repositioning the router, so there are no obstacles between your TV and the router
      4. Try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    New TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this TV as yet because it is still in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Still don't know how to adjust volume

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SharonH,

      Thank you for your purchase and feedback on the CU7000 TV. It's great to hear you are enjoying the 4K quality.

      Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 24-26 of the full user manual.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung 55 inch Television

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy…very professional service…goes great with new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a t.v

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome T.V. the help at the store was great!! Samsung for the win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I will definitely will be going back to get it another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG IS A GREAT PRODUCT AND THIS TV WAS LISTED AT A GREAT PRICE.

    I would recommend this to a friend