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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2749 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,749 reviews
  • Rated 5 out of 5 stars

    Awesome television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes excellent products. This tv is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I’m glad I purchased this item I love it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Good price and quality. Definitely recomend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung flat screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality right price for what it is...will do again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good, not amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netflix app has been the biggest issue, will not respond when attempting to open. Smart tv OS is laggy/frustrating, but better than a firetv stick/roku. Samsung tv channel starts up randomly at times and sonos sound bar compatibility is lacking; does not display volume level, but is controllable via remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not overjoyed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's my thing about these Samsung's....Every once in a while, once a week or so, the volume doesn't work. I have to unplug and replug in to get the audio to work. It's weird and I hate that, but otherwise it's fine. I would think it's random or my fault if it didn't happen with my other Samsung... :-/

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has the best products I’ve ever owned in life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the living room, my family love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and provides a good work/gaming monitor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    get on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad purchase when on sale, it has froze some times already but, always gwt the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv …. Love the view. Best Buy I’ve made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, so happy I purchased this as my replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value Love the options Easy to carry Perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chingooooonnn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very excellent choice the best of the best forever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good television except for the color. Slightly improve only the quality picture (color).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the hand delivery was amazing!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best not the worst, great price and serves its function

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bryan,
      Thanks for taking a moment to review Samsung’s CU7000 TV. If you’re experiencing specific issues that caused you to give this a 3-star rating, please know that Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Perfect for what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy with our purchase and with the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the sound bar. Other than sound it’s a good TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 55in TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been disappointed with anything I’ve bought from Best Buy. Always have top of the line items

    I would recommend this to a friend