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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2749 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,749 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent tv!! Samsung TV plus ia a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Mid level

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, nothing thst will blow you away but still great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JohnS,

      Thank you for purchasing the Samsung CU7000 TV. I am glad you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.

      If you are experiencing specific issues which caused you to give this a 3-star rating, please know that Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv now the sound is not all that and home theater or sound bar would be a good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is very good it nice easy to use refrwash rate good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good tv.no problems.would purchase again.nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for small bedroom; my kids love it It’s good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55” Samsung CU7000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a somewhat good resolution and contrast. Seems to lack some brightness, Good buy overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it. Nice TV, size, fit perfectly to my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited at the cabin!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, exactly what I’ve expected from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in, purchased TV and walked out with new TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Well worth the price as long as you are not trying to get theater quality picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I've ever made, I love my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I am very satisfied. I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is nice for the price! My only complaint is the sound is not so great but I fixed that issue with soundbar!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We'll see Samsung is always hit or miss no matter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had one month so well see in 2 years. My last Samsung I got for a friend had a known board defect by manufacture. 8 bought board for $40 and tried to fix it for them. You need tools to get the t v apart which about separately. Then tv didn't work very long afterwards. So keeping my fingers crossed we get more than two years out of this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ruffus,

      Thank you for choosing Samsung and for sharing your experience with past Samsung TVs. If you ever have questions or need help, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. I highly recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Master Bedroom Replacement TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is too new to write a proper review at this time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Streaming difficulties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV seemed good at first but we began to notice that many apps would do a lot of buffering. It seemed to not work well streaming. All other devices in the house had no issues so I know tit was the TV. We reset as suggested several times. We are returning. May try another of the same to see so stay tunes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JanetB,

      Thank you for sharing your experience with Internet connectivity. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following:

      1. Use 5Ghz Wi-Fi if possible
      2. Try wired LAN if available
      3. Try repositioning the router, so there are no obstacles between your TV and the router
      4. Try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.

      You can enable automatic updates for convenience.
      Go to Settings > Support > Software Update, then select Auto Update.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Exactly as described. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had the pointer like my older Samsung, speakers aren't very loud, could be better

    I would recommend this to a friend