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Customer reviews

Rating 4.7 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,747 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    A Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent. The picture and sound are of good quality. The problem of getting the channels I wanted was much too complicated. Samsung has their "TV" listed and some programs are free while others are not. But it was much too difficult to get my favorite network channels. After several days of trying, I did get my favorite network channels and got some of Samsung's channels, as well. The remote took too muh time to understand, and manage. One button may do two or three different things, so pushing it one time brought me to a something I didn't want. All in all, you will need plenty of time to understand and get used to how this all works. It would really help if they had someone come out, set it up and explain how it works and since they made it complicated, this should be free of charge. After you finally figure things out, the TV is good. I'm not sure if I will go back to Best Buy. There was no one in the store to answer questions, so I went on line where there is absolutely no one to assist. It's taken a while and I'm happy with the TV. I think Best Buy needs to do a better job. Below, I was asked if I recommend the item (TV) Yes, BUT ONLY if Best Buy or Samsung sets it up and demonstrates how the remote is used. That information in the information sheet does not tell how it really works.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    TV review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture and sound. Slim, sleek appearance. I find remote hard to hold and use (narrow and slippery). The controls on the remote are not very intuitive. No voice command that I have been able to figure out. Ok product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Greater clarity and color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great clarity and color. The only downfall is the legs. It needs a middle stand which you can buy seperately. Another downfall is that when I switch to Samsung plus the volume is way too low

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 55" Crystal UHD 4K Smart Tizen TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Set modulates the sound from commercials to the show being watched. Was easy to install. Hardest thing was to remove the old TV from the wal..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    la imagen y calidad de sonido es perfecta, facil de programar y buscar diferentes apps y a toda la familia le encanto

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung TV. Great picture quality for the price and easy to use remote. Easy set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture, nice light weight. Lots of options for set up, but figuring out all the menus took a bit of work. Overall great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture with Samsung’s Legendary Quality at

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture. Great colors. Samsung’s Legendary Quality at a Bargain Price. I looked at Samsung’s QLED and the picture was a little better, but the price was double. That’s a no brainer for me. Looks great mounted over the fireplace. Just the size I needed to fit the space so the stone fireplace wasn’t over powered. Mounting it made the room immediately larger!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for seniors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as a gift for my parents. They previously bought a smart TV and returned it because "it was too smart for them." But this one, they love! It's intuitive and has been easy for them to figure out how to navigate from their cable to their streaming services. Now if I can only get them off the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV and good to watch movies and shows and play video games on especially when wanting something clean and clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    100% recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp, bright picture. Sound is excellent also. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV. Great picture and easy to use. Exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice Equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp images . Easy set up 1 log in and good to go

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    hand control a challenge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very good for clarity and sound. The hand control is limited, and there are very limited instructions on use. Still trying to figure it out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy to install and program. Picture quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    55” Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect!! Volume is a bit concerning, but in all, great TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    lime

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, direct wired by ethernet. picture and sound is as advertised. would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SAMSUNG 55" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice tv , very easy to setup ad the picture is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv quality

    Rated 5 out of 5 stars

    good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv for the price. easy setup and add aps, recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Our bee Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy set up overall excellent purchase

    I would recommend this to a friend