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Customer reviews

Rating 4.7 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,747 reviews
  • Rated 5 out of 5 stars

    Ms Perez

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working great with my Game console I had issues in the past with my other tv now is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General Manager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, great price. Delivered on time, set up was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung T.V.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the t.v. I always buy Samsung. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy ordering online, the Geeks were great and the tv es excellent! It was a Great Experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muchin nice was what I expected for a good price. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Service was outstanding & easy . Will buy another for spare bedroom next summer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very nice and really enjoying the crystal clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv. Best Buy employees were awesome and we're nice of tgem to load it in our car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don"t know what you mean?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv. great service, delivery was quick servicemen were very helpful to OLDER persons thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is with the volume control. Better instructions are needed to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv for the price. Service was courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , great value. No streaming issues unlike old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv great price ordered it online and picked up at store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product delivery good i like and recommend best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Should have bought the bigger screen. Wall is too big for this size

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not the neatest resolution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the exterior look but the resolution isn’t the best and volume isn’t either

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi user329366,

      We appreciate your purchase and feedback on the resolution quality of the Samsung CU7000 TV. I have a few recommendations that should improve your experience. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.

      Here are some tips to help improve picture clarity:

      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
      5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.

      Regarding the volume on your TV, there are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. You would think it’s small but it isn’t. I love it

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, but the app home design and remote are clunky.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this and I am recomand it to all my frinds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues. The quality of the picture could better

    I would recommend this to a friend