Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2749 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,749 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Always Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great price. We believe in Samsung products so we had no doubt it would be perfect for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value, Beautiful TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall beautiful screen and better than expected sound out of the box. Very user friendly and easy to set up. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung crystal 55" UHD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great awsome picture,color, and sound at an affordable price. The service was great too. Was in and out in about 20 min

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture for Reasonable Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture at a reasonable price. Setup is very easy. Cannot comment on sound since using a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and perfect for my ps5 also great color and multiple settings for better pic quality i love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 55" TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great picture; great sound; easy to use. Well worth the price. Great job Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 55”

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and lightweight TV. Beautiful picture and easy to install and set up. We use it for Hulu, Prome, Netflix and Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart tv that's easy for anyone to understand. Sounds great but I still use a soundbar when I go to my music on you tube.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Goff budget TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 7 year old $1200 Samsung TV that had a bright spot due to one diffuser cap falling off one LED from the grid array (backlit). I tried fixing it but gave up and purchased this set. If you tweak the settings a bit you can get a pretty decent picture. Im kind of picky so i would say this edge lit unit isn’t as bright as a backlit one but i imagine its more durable. No light bleed issues to worry about either and edge lit is thinner and gives off less heat due to a lower power draw.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chapman8tor,

      Thanks for being a loyal Samsung customer and purchasing another Samsung TV. If you have not yet tried these specific Setting adjustments, I recommend them to create the best possible picture for your specific needs.

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quality is great for the price. Crisp colors and the smart capabilities are great! Very easy to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Quality TV at great price.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv at a great price. Clear picture, vibrant colors and fits nicely in space. Overall quality of Samsung has yet to disappoint me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very clear Good quality and sturdy like the length and the width great in my bedroom glad i purchased this item

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great value for the price. Picture quality is good and setup is quick and easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box=No box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just so you know “open box” apparently can also mean no box to Bestbuy. I received my tv wrapped in wads of air bubble wrap material. Then when I asked if the tv came with remote and power cable I was told it was not included which is what the tag on the tv said. Luckily I found the bag attached to it with both inside. The remote is very worn not at all near new condition and also not the original but more likely from another samsung tv (two of the main buttons dont do anything. Also the bottom area of the tv where the IR sensor and power button are located is dammaged not sure if the is a piece missing or broken but there is some damage there. As for the tv its fine for now no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stress free TV buying experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV surprised us with its picture and sound quality. Even though the room is not very big, but the rich sound was able to fill the room easily. The picture quality is excellent and doesn’t strain the eyes at all. The one thing that surprised me most is the internet speed that it was able to maintain. I have another Samsung 65 inch TV which is a couple of years old but the connection speed on the new one is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Dynamite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, clear picture and the price was affordable. I didn't purchase the 4k HDMI cable yet to see the true definition of all the features when playing my Xbox but even without it the TV and picture is absolutely the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Samsung with this Samsung because they are very high quality and reliable tv’s. Each new generation gets easier to set up and this Class CU7000 was the easiest. Entering my wifi password was the most time consuming of the whole procedure. My sound system worked flawlessly and my source of programming was just as easy. I’m a fan of Samsung tv’s and I haven’t been let down yet. The picture quality is great and any adjustments and apps are easy to access and install. I couldn’t be more satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mother and she absolutely loves it. The picture quality and the sound are great. It was very easy to install/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 55” Class CU7000 Crystal UHD 4K Smart Tizen TV offers an impressive viewing experience with its sharp 4K resolution and vibrant color accuracy. The Crystal Processor 4K ensures smooth upscaling of content, making everything look more lifelike and detailed. The Tizen operating system is user-friendly and provides seamless access to a wide array of streaming services and apps. Its sleek design and slim bezels add a modern touch to any living space. With features like HDR support and easy connectivity options, the CU7000 is a fantastic value for anyone looking to upgrade to a 4K smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better picture and sound quality. Great value for money. Overall excellent experience and addition.

    I would recommend this to a friend