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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,747 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Didn’t disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful in-depth picture and contrast choices, great color, as well as perfect size for my living room. Love the built in Samsung Plus TV channels and user friendly smart remote included, easy setup. Four stars on sound which needs tweaking depending on the quality of the sound on some of the movies I watch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, price is excellent and tv works fine

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a very clear picture and incredible color

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Samsung. The picture is fantastic and the price was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with very crisp picture. Very light weight. Easy to setup. Using for gaming on a PS5 and as a PC monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best Buy is the right answer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! A really nice TV at a great price. When they said smart, I didn't get it. But then I turned the TV on. Now I get it. The TV sensed my receiver, so no setup headaches! All my services and apps are right there, ready to go! Nice. My daughter got Spotify playing super fast right from her phone. She loves it! That Samsung TV is the bomb! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Check out the view up here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my television. Sure there are better TV's but price and size were big deciding factors and this tv had both. I definitely got what I expected and some. Plus I'm a little biased since the TV is Samsung and I'm android over Apple all day. Sorry guys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great! Love the picture quality and ease of setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart TV, easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Insignia TV died, and we selected the Samsung as a replacement. Great picture quality, and we were able to set it up ourselves in minutes. The "smart" TV features give a variety of program options via the internet, and has good sound quality through our soundbar. We are very pleased with this purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv and it’s a great size without having to upgrade to a 65 inch. The picture is clear and the smart features work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it's worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is an upgrade it has a lot of good features on it such as a camera you can do Duo and FaceTime people on it all you have to do is take your camera up to the TV which is nice it's easy to navigate through apps and it's easy to set up the screen is amazing I absolutely love my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been dealing with a 15+ year old tv and upgrading to this is amazing!! Easy to set up, movies are very clear and sharp, and of course kids love the better graphics with their games. The stand it comes with is flimsy and tends to have the tv lean forward, but easily fixed by mounting it on the wall. A++

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very beautifu. Its perfect for the bedroom. And the remote is very is to toggle through. The samsung is nicer than the LG because it has the ESPN APP and other streaming apps the LG doesnt have. And the operating system is alot faster than the LG

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV for the money. Great picture and good sound, I have it running through a sound bar. The only negative so far is the Netflix app apparently doesn’t like it. Every once in a while the app won’t start other than that a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the picture quality of this tv. I was also impressed with the speed at which this tv operates. The audio is average. We have it connected to Samsung Surround and it sounds perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV, High picture quality, super affordable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a really great TV! Unfortunately it didn't survive my decent move but it was truly the best TV Ive owned especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this television!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most user friendly t.v. I have had. The picture is clear and vibrant and our blue tooth sound bar connected easily. The remote is slim and easy to use whether using the channel guide to scroll thru channels or by entering the channel you wish to watch. Will buy Samsung again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the cost

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my room and it works great. I do use a soundbar for volume, but the picture on the TV is great for the cost of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is a win!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i dislike about the TV is that it has Xbox app which allows me to play Xbox games from GamePass but it has input lag. But outside of gaming TV has all the major apps, sound and picture quality top notch…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought multiple TVs from Best Buy and this one is by far the best I have bought. The picture is crystal clear and I have had multiple friends over who thought it was a picture. Highly recommend.

    I would recommend this to a friend