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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2749 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,749 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 55" 4K UHD Smart Tizen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for a 55" 4K UHD Smart Tizen TV. Excellent Picture Quality. Excellent Sound Quality. TV Remote Control is easy to use. Best Buy Geek Squad did Delivery, Installation, and Setup. As Best Buy TotalTech Members, we received excellent customer care services. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t bought a TV in a while but this was a great find! It’s got great resolution with easy to use smart features. It’s light weight and goes well in any room of the house. No regrets and would definitely recommend to anyone on the fence.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung tv. Although the remote is to small and awkward for me to use, the remote from the tv I replaced still work with the new tv. This was a great price and I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung 55 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV! The color and sound is crisp and the features are a much improvement on the previous generations of TVs. I'm glad I upgraded. My favorite features are being able to switch between streaming, gaming, and cable easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Samsung - 55” Class CU7000 Crystal UHD 4K Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with my purchase. Very easy to setup. A Super clean picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality brands for a great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a great brand. Samsung tvs have always been my go to. Great quality great price. I usually use it with my ps5 and the picture quality is a big difference compared to an LG tv I had. I will definitely make more samsung purchases in the future

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Replacement for Arcade game TV issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a monitor go bad in an Arcade Game, when searching products this one came up. I purchased and installed and it's been working ever since. For and Arcade game this worked well and had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4k picture quality and is fairly bright but remote input seems a bit laggy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very nice features with awesome picture. Only one complaint I have it connected to my internet by ethernet cable which requires cat7 cable according to the e-manual. That should be stated on the box. Had trouble with cat6 cable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a clear picture and the colors are vibrant and bright

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung TV Equals Great Viewing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Television for the price. Looks beautiful. Remote is not intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for a lower cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something cheap to replace a tv that we only use sometimes. I am happy with the ease to hang this one in the other one’s place as well as the ease of setting things up. Samsung has always been good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, menu is intuative, also dont need a cable box to watch actual cable television. Also being able to connect it to google home service is great for voice activations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55 in. cu 7000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is a fine product for the money. The picture is great once you find out how to fine tune it. A manual is sadly lacking as with all products these days. The tv speaker is tinney and sadly lacking good sound but with the addition of a samsung soundbar, the sound is greatly improved. (s series- $ 249.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal, awesome picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. If you don't care about having the thinnest TV on the market and are OK with only 1 USB port, then this is the deal for you. Picture quality is awesome and no one uses the TV sound anyway, but it was way better than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" Samsung Smart Tizen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV for a room in our lake house and it was easy to mount and the wireless set up was really simple. The picture and sound are excellent. Oh, the price was also fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the cost

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my room and it works great. I do use a soundbar for volume, but the picture on the TV is great for the cost of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My Best Buy’s come from Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my aging mother. She loves the vibrant colors and especially the smart TV features. I don’t need to help her with the TV anymore as she is able to easily navigate with the smart features. Very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, Crystal Clear!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left my Samsung 55" TV in the car 2 days after moving to Florida. It would not turn on. Went to BestBuy to purchase another 55" TV for my bedroom. This TV i Fantastic!!! The picture is fabulous, crystal clear. Great picture!!! Samsung also has Samsung TV Plus (Free Channels)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Solid TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Easy controls and features are fine at this price point.

    I would recommend this to a friend