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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,747 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv purchases I’ve made. Great price for the quality of the product. Crystal clear picture and loving the Samsung plus channel lineup. Will definitely be buying another in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a Samsung, that usually should be enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Samsung, it is beautiful, easy to set up/use. Even the speaker is good enough in a small room to not desire a soundbar. This isn't my first Samsung, this is about my 10th over the last 3 decades. They last forever and are reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very clear image, volume is slightly weak, worth the sale price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear, great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture, sound is excellent. I upgraded from a 42” to 55” Samsung. I love the tv. The operating system took a little getting used to but it is very user friendly. I’d definitely buy this tv again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, and great operating system. The apps run flawlessly and the Samsung menu is super easy to navigate through. The picture quality is bery refined, 4k looks crytsal clear with no pixelation. What a great bang for the buck!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV. Bought one for myself and liked it so I bought another for my parents. Easy to setup. Looks good. The remote control was a little oddand small at first but adjusted quickly. Worth evry penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars based on value, The audio is great, It was easy to set up. My only complaint is the picture quality, none of the preset options looked ok but after fiddling with the settings we managed to get it right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All Of the Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! We got this for my son who is a competitive gamer and it is incredible! The picture is sharp … his graphics on his games are incredible! I have 0 complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my TV!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. Great quality, perfect size! I’m very happy with this purchase. I’ll definitely buy appliances and other stuff from Best Buy. I used my Best Buy credit card. Nice staffs. They were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Master Bedroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is great, sound quality is surprisingly good. I have a surround sound on another TV and thought the sound quality without a soundbar and bass would be an issue. It is not. Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful viewing on my Samsung , was the best decision I have made on a different tv brand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome quality for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything that you need. Good audio, good image, good UX.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Beautiful picture. With the curved screen you get a nice view from all angles. Sound is really good for a flat screen tv. My wife and I just bought our daughter this same tv for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best value priced 4K TV on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best value priced 4K TV on the market (from a reputable brand). I hooked it up to my Apple TV 4K without any issues and used my iPhone to calibrate the color balance. It looks great. I'd recommend buying a soundbar or, if you have an Apple TV, buy two Homepod Minis and stereo pair them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Fantastic tv the color brings forth a great picture . Good price , I had budgeted very close to the exact amount . Was quite thrilled with what I was able to purchase . Especially since I was able to come within my budget . Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture you look at movies or any thing is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great excellent, Great quality and sound it great too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. Easy remote, and functional. Best TV Ive had in a long time. I paired with Samsungs 3.1 soundbar. Perfect match.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not so smart smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is great, but streaming quality and remote are terrible. I know it is not my wifi, as the router is in the same room, and every other device has no issue streaming at high quality in the same spot, while the TV lags, buffers, and streams at very poor quality almost all the time. Quite a waste of a 4k TV. The operating system is just okay at best too. Remote is terrible and barely controls my Sonos sound bar. All of this is upsetting since I do not have cable, and was just going to use the smart TV by itself. I ended up having to just use an Apple TV to do everything that the TV itself is supposed to do.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jake,

      I’m sorry to hear about the issues you’re experiencing with slow response time on your CU7000 TV. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.

      Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.

      If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Good buy for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and craftmanship quality, but the operating system and remote control are not to my liking

    I would recommend this to a friend