Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- |
- SKU:
- 6537366
Customer reviews
Rating 4.7 out of 5 stars with 2749 reviews
(2,749 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
All Of the Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV! We got this for my son who is a competitive gamer and it is incredible! The picture is sharp … his graphics on his games are incredible! I have 0 complaints!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gotta Love Samsung
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Overall good tv. Quality is pretty good as well. If you’re looking for good quality on a budget i feel like this is a good choice
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thin, lightwieght, durable, amazing picture. And a great price
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 2 out of 5 stars
Not so smart smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture is great, but streaming quality and remote are terrible. I know it is not my wifi, as the router is in the same room, and every other device has no issue streaming at high quality in the same spot, while the TV lags, buffers, and streams at very poor quality almost all the time. Quite a waste of a 4k TV. The operating system is just okay at best too. Remote is terrible and barely controls my Sonos sound bar. All of this is upsetting since I do not have cable, and was just going to use the smart TV by itself. I ended up having to just use an Apple TV to do everything that the TV itself is supposed to do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jake,
I’m sorry to hear about the issues you’re experiencing with slow response time on your CU7000 TV. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The Right TV for Me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this t.v. The size is a nice increase from my last Samsung. The picture quality is excellent and the sound is very good, as well. I have found Samsung tv's to be the best.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
awesome tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crystal clear picture looks big than it is . I found out less borders or less edge more screen love my the TV I
I would recommend this to a friend Rated 5 out of 5 stars
So far, so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one to replace another Samsung that had died a sudden death (the screen went out completely) after 2 yrs, so I'm hopeful that this one will live longer. I'm less pleased with the layout of the main menu screen & the fact that I haven't figured out how to easily do a list of fave (or even just most visited) channels yet, but that's likely a learning curve thing that I'll feel dumb once I finally figure it out. I do appreciate that the remote & power cords from the old tv work for this one, so now I have extras (especially since the power cord from the old one is almost twice as long as the new cord)
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung in terms of tv is always the way to go for me. The picture quality is excellent and the automatic game mode detection is amazing! Definitely recommend this tv for the price it was listed
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good quality very decent picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid quality tv with good picture and easy to use and setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good price the pictures outstanding the sound is great. 4K is wonderful.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung display of vibrants
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this TV because I like the vibrant colors it displayed the scenery it was so clear and I like Samsung's products it has been everything I wanted it to be makes you feel like you're at a movie.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an additional TV for or guest room after looking into a bunch of other TVs but this the best TV in that price range for the picture quality and responsiveness
I would recommend this to a friend Rated 5 out of 5 stars
Screen TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a perfect size for my livingroom. Great features amazing features, very clear picture for watching movies and playing video games.
I would recommend this to a friend- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Great price for a great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. It was exactly what we needed to replace our old 55" curved Samsung that had developed some spots and power issues. Exceeded expectations.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I love this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this product. Excellent quality, its image is very clear. Its measurements are perfect for use in a room or living room. I really like the clarity of the sound, perfect for movie evenings.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is awesome easy set up. User friendly great pictures
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Good price. Slim and light weight...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung TV. I got this one to upgrade my living room TV. The picture is very sharp and I like the look of the TV. Setting up the TV was easy and accessing platsforms like Netflix is very simple. The only disappointing thing is the sound, could be better. Overall it's a great TV for a good price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Multiple purchsed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was stolen during a recent move and I was able to replace it with the same exact TV. I love this TV the picture is great quality and have never had any issues
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my Samsung 55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great and glad I decided to get the bigger screen with wall mounting. The tech team did a great job setting it up for me and cleaning up afterwards.
I would recommend this to a friend







