Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- SKU:
- 6537366
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
It'll do donkey...it'll do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the worst, but it is not the best. I find myself waiting forever just for the settings to load to set a timer on it at night. It's a little too slow for my liking, but it'll do donkey...it'll do.
I would recommend this to a friendMy review from last purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using the mobile app made it so much easier for me to see and decide with which product I was going to walk out with and seeing which locations has in stock. Also the store team is also well out to help customers finding what they need!!
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture quality but worse accessories, OS
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung tv at this price range has gown down in quality. I replaced my old MU series with this and the OS, remote, apps etc are working much slower on this CU7000 compared to my old TV. Picture quality is good but everything else has gone down.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
55CrystalUHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a longtime Samsung user, I'm very happy with this tv, great picture and features
I would recommend this to a friend Samsung t.v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was really the BEST BUY I made this year. Great way to start fresh with a brand new t.v delivered by the BEST team great service great timing and punctual looking forward for my next purchase with BEST BUY THANK YOU !!!
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great picture quality sounds good. Buy it.
I would recommend this to a friend - Pros mentioned:Price
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The UI is slightly slow but TV is great for the cost.
I would recommend this to a friend Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 4 yo 50 inch Samsung TV with this one. The new menu view takes a bit of getting used to. We are happy with this purchase just disappointed that the previous Samsung TV didn't last longer.
I would recommend this to a friendHappy with my Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased “Samsung” TV almost a month ago. Very satisfied with this product. By the way , have 2 more “Samsung” TV , excellent product. Will definitely recommend to my friends and family members! Thank you for good service BestBuy
I would recommend this to a friendSounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound qauilty is not best have to turn up above 35 for a lot of moives to tv shows. The colors is alright could be better however it is not oled.
No, I would not recommend this to a friendGreat budget tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv, only issues are that the 4k is not as crisp as an OLED and the smart TV apps are a bit slow to respond to button presses. But that’s expected for a budget 4k tv. Otherwise, it does what it should and has been a great addition as an office tv.
I would recommend this to a friend- Cons mentioned:Remote control
Samsung CU7000 55 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Should have been 5 stars but remote had to be replaced under warranty.
I would recommend this to a friend Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been extremely reliable and what we were looking for. Would purchase again
I would recommend this to a friend- Cons mentioned:Remote control
Samsung CU7000
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv overall even though it does has some flaws that I don’t agree with. Like there’s no screws included to mount the Tv up on a stand or the wall. The remote us small & basic. Even with volume turned all the way up to 100 it still not that loud to me.@ But I guess you get what you paid for. Samsung must do better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cwell,
We appreciate your review of the CU7000 TV; your feedback will be shared with our internal product design teams. I do have a few tips that may improve your experience.
First, please know that we do not include wall mount screws because not every wall will require the same type of screw. Each customer’s mounting situation can be very different, requiring specific screws to ensure the best, most secure fit. A generic screw type included in the box might be inappropriate for a customer’s wall; the result could be the customer inadvertently mounting his TV insecurely.
Next, there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv...looking to buy another one in near future
I would recommend this to a friendthanks !!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelent gift for my son in christmas and new house .Best buy have a security in evethings. Im feeling so happy with my order.Thanks Best buy.
I would recommend this to a friend- Pros mentioned:Picture quality
A good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV, the picture is clear, definitely it's a good value for money
I would recommend this to a friend Shirley Townsend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my 55 inch TV. I have no complaints right now. Customer service was great. He was very patient what I liked was he allowed me to make my own decision and pick what I wanted with no pressure.
I would recommend this to a friend- Pros mentioned:Picture quality
Slow UI, Good picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pic quality but the system is too slow. Expect to buy a Chromecast for seamless experience
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV CU7000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this TV. Pocture is good. Smart features are easy to use.
I would recommend this to a friend