Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- SKU:
- 6537366
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
Great when it works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and overall display, but this is the second time my screen has stopped working. First time I had to get it completely changed out, and now it won’t even turn on .
No, I would not recommend this to a friendTv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new tv. The remote is different but love how it does not have sooo many buttons easy to teach my parents and children.
I would recommend this to a friendGood tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect condition. For 300$ really good deal......
I would recommend this to a friendGreat picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv we had to replace the one we bought a few months back cause the picture was not clear, this tv is gong to take getting some used to as it has different features but it’s nice.
I would recommend this to a friend- Pros mentioned:Price
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Colors could be richer. Overall good pic
I would recommend this to a friend Samsung Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!You can pair it to your phone if you have a samsung.You can mirror it and watch on the tv whatever your doing on your phone.The volume is amazing and the quality of the screen is just fabulous.Recommend 100%
I would recommend this to a friendSamsung television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the tv we purchased. The only issue I have is the lack of a more sturdy stand. We are not mounting it on the wall and the feet that came with it are a little weak.
I would recommend this to a friendGreat tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well so far i love the extra features and the smart capabilities
I would recommend this to a friendGreat budget 4K TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a budget 4K TV for my bedroom replacing a Vizio 55" which blew up (Power Supply). Very happy with my purchase without breaking the Bank !
I would recommend this to a friend- Pros mentioned:Picture quality
nice t.v.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture,sound nit that great.mmxxxccccccxxxxx
I would recommend this to a friend Samsung rocks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV. Though I always love Samsung. The main hub allows you to have all your services right there or watch the Samsung plus channels.
I would recommend this to a friendGood help from an informed associate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a great sales associate in store. I prefer to see what I'm purchasing. He helped us get the T.V. we wanted. We're very pleased with it.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Internet connectivity
Do not buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture but the day after I bought this tv it wouldn’t connect to internet. It couldn’t find any internet connections at all (there’s tons usually that pop up from living in a neighborhood). It did return on rebooting but I couldn’t keep this tv with issues on day two. Samsung quality is not good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi bml2k2,
Thank you for taking the time to provide feedback on your CU7000 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
We do hope you will give Samsung another chance when purchasing your next TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Price
Value for the Buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price - needs better set up directions
I would recommend this to a friend Love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but good experiences with Samsung. It was very easy to connect, even with the fire-stick. They do last last awhile.
I would recommend this to a friend- Pros mentioned:Picture quality
Wasting my time in a small apartment for hanging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told to be ready for the TV and sound bar between 10:30 and 2:30pm.At 2:40, I called The Best Buy hotline-and spoke with the Concierge- Gjodhe, He asked for my tel # in case we got disconnected. He told me he’d reach out to the technician and get back to me. Jje came back on line and said the technician would get back to me within 1 hour. At 3:40 PM, called the Best Buy concierge and spoke with Gjode again..He said we would reach out to the technician again and hold on.He couldn’t reach the technician…He told me the technician would be ther le shortly…At 4:40 PM, I called the Concierge again but this time I got Debbie…she had no records of my order, she told me she would look up my record amd to hold on….well she hung up on me…At about 5PM, I called the Concierge line and this time got Jack…he has my order and tel#, he told me after tellling him of all the previous calls made today that he would reach out to the technician. The call got disconnected…But Jack called back…He got in touch with the technician and said she (Naomi) is going to call me shortly..Naomi called me within a half hour….She told me she’d be there shortly..Naomi and Osh showed up at about 5:30 to hang the TV sound bar…They hung the purchased items quickly and were professional.- they were 5 hours late…I could not leave my small apartment since 10:30 AM ( 7 hours….Is this why I have a Best Buy Membership? What do you think ?
I would recommend this to a friendBrand response from Samsung
Posted .Hello JeffreyE,
Thank you for sharing your experiences regarding the installation of your TV and Soundbar. We do recommend contacting Best Buy directly, either through their Customer Support team, or your closest Best Buy location.
If we can help with optimizing your new TV and Soundbar, or if you have any questions regarding your new setup, please know we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung uhd
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure what tv to get but the guys at bestbuy ran me by specs and picture quality to get one of the best TVs for the price out right now
I would recommend this to a friendSamsung tv purchase and review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from Best Buy employees, better prices overall, and from online ordering to pickup was very quick. Highly recommend this product and this store. Thank you!
I would recommend this to a friendGraat TV!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graat TV! I purchased this TV last year. I had had no problems so far and I am so glad with this purchase
I would recommend this to a friendMr Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review regards Oura ring I purchased for my GF for Christmas and Best Buy wouldn’t allow her to return for different size due to time lapse Unfortunate!
I would recommend this to a friend