Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- SKU:
- 6537366
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
Gone Too Soon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I cannot give this much of a review. The television fell, and broke, just as soon as I completed the setup. I’m sure it’s amazing though!
I would recommend this to a friendEasy like 123
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchasing from bestbuy n it was easy like 1 2 3 the TV has great resolution i love it..definitely looking to purchase soon again
I would recommend this to a friendGood Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are impressed with the picture clarity. Even when not viewing straight on the picture retains it's clarity which we were pleased with especially after reading the reviews stating this is not a high point with this set. Overall it is a good value for its picture quality.
I would recommend this to a friendnice tv update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great pictyre: picture clarity is is the best. good sound clarity. this replaced a 6 year old tv and it is great improvement
I would recommend this to a friendGood value TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality TV, my only issue is the Starz app. It stops ten minutes into the movie, it throws me back out to the app screen. I’ve deleted it and added it back, no change. I can live with it for now…no biggie.
I would recommend this to a friendTv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and great product from samsung. Features are great with the tv remote control redesigned in a compact size.
I would recommend this to a friendSatisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From on the phone with sales agent to delivery, completely satisfied. Jen was polite, professional and patient, as were the young men who made my delivery.
I would recommend this to a friendReplace old with new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced older Samsung, love the platform update! Best Buy always has the best prices and options for my electronic needs
I would recommend this to a friendSamsung 4 Ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been amazing, we have everything Samsung and will remain loyal to the end!
I would recommend this to a friendAmazing entry gaming tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been having it for about a month now and I’m really enjoying my purchase. It has a game mode that engages once you turn on your video games. It’s really nice!
I would recommend this to a friend
Great picture
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because I didnt want a "dollar store" TV but I also didnt want to break the bank paying for a name brand like Sony. Samsung has been great to me and I love their TVs.
I would recommend this to a friendBestBuy, truly!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had ithe TV a few weeks and it works perfectly. I have not yet tried out all the bells and whistles. The only problem I have is with color. Can't seem to get it right....still learning but overall a best buy.
I would recommend this to a friend- Cons mentioned:Volume
Samsung 55” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the samsung brand and especially buying from best buy. But the volume is pretty disappointing- have to connect with sound bar and etc speakers otherwise couldn’t hear even at 45-50 point volume
I would recommend this to a friendBrand response from Samsung
Posted .Hi NazliT,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
MY FAMILY LOVES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our new tv! It’s been so long since we got a new one and I feel so grateful I was able to gift this to my family for this holiday season
I would recommend this to a friendNice TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in September of 2023. It is a very nice TV with lots of features. I do use a sound bar for better sound quality.
I would recommend this to a friendHelping Mom & Dad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for your great customer service. I ordered this online from Tucson Arizona for my mom & dad that live in North Carolina
I would recommend this to a friendTV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the quality of this TV. The only drawback is that I cannot get it to link to my phone as a screencast.
I would recommend this to a friendThink before buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv, I know this is for beginners but who’s care. I like it. But please before buying check official Samsung website. Price there before discount same as here with discount…
I would recommend this to a friendExcellent for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, an excellent purchase. Could spend a lot more and get less. TV's have become disposable commodities, so why spend a fortune? Samsung TV's are invariably great.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the pixel and features on this TV . The fact that I can access the internet makes it an absolute best choice for me.
I would recommend this to a friend