Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- |
- SKU:
- 6537366
Customer reviews
Rating 4.7 out of 5 stars with 2747 reviews
(2,747 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Samsung tv I have bought over the past 7 years and have been extremely satisfied with the features.
I would recommend this to a friendRated 5 out of 5 stars
Great team members
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ins store team that help even though it rough first 2 days trying to get my tvs that bought to give my 2 brothers in different states
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is exactly what it is supposed to be for the price. It is a great size for kids rooms. Connects right to the smart things app and easy to set up.
I would recommend this to a friendRated 5 out of 5 stars
Joseph roberts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales representative was very helpful. Would me find in the product? I was looking for preview several modefine. The one that suited me best.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Samsung that we have bought in the last 2 years. We replaced our older TVs. We love our Samsung, the best value for the money. We haven’t had any problems.
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV!! I ordered this for my living room and will probably get the same one but a little smaller for my bedroom!!!
I would recommend this to a friendRated 5 out of 5 stars
Nice TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. TV speakers are actually not too bad, but I'm using the TV with a ZVOX sound base.
I would recommend this to a friendRated 5 out of 5 stars
Good TV.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected. That’s all I have to say about that.
I would recommend this to a friendRated 5 out of 5 stars
Good tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, good display quality. Tv is thin enough. The remote could be better but not bad.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
It’s good but ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv sound and picture, after 1 day of opening the tv a buzzing started in the tv if the brightness went over 35, still is present and to late to return as it got progressively worse but it’s manageable
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for letting us know about the issue you are experiencing with a buzzing noise on your tv. Please know we are here to help! If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:
1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.
2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.
3. Replace the audio connection cable. Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.
4. Try connecting a different external device to the same input on the TV. Connect a different device to the same input on the TV using the same connection cables.
For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.
If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Rated 5 out of 5 stars
Samsung 55' TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! I did have a speaker issue but was covered under manufacturers warranty and 4 days after i called they came out and had it repaired.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I expected, and the graphics are amazing. Perfect for watching the game in office!!!
I would recommend this to a friendRated 5 out of 5 stars
Front row seats at home ,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 55 in Samsung TV from you guys it's the best view when I watch the basketball games it's like I'm sitting in the front row five stars
I would recommend this to a friendRated 4 out of 5 stars
Good Casual TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my office room a few months back. It makes for a great every day casual viewing experience. The sound from the TV isnt anything special so I'd recommend getting a soundbar for a little added punch to it. All in all a good purchase.
I would recommend this to a friendRated 4 out of 5 stars
Tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always excellent customer service! Exactly the product I needed
I would recommend this to a friendRated 5 out of 5 stars
Samsung Tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been so far a very good tv for all streming channels.that I currently have
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV good customer service pleasant experience thank you
I would recommend this to a friendRated 3 out of 5 stars
Black light issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv in June 2023. It’s only been 1 1/2 years and the backlight is giving me issues. I’ve tried every troubleshooting there is and nothing works! I have to reset the tv every time I turn it on… frustrating! Not worth the $100-$300 repair. I only purchase Samsung products but I’m skeptical because of this issue on one tv.
No, I would not recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick up time was awesome! It was even ready before the pickup time was estimated for. The tv was in perfect condition and works great!
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv man. For the price it does gaming youtube and watch live tv.
I would recommend this to a friend







