Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- SKU:
- 6537366
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
Samsung 4K 55”
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. We purchased it from their open box section. No issues!
I would recommend this to a friend- Pros mentioned:Picture quality
It’s good but ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv sound and picture, after 1 day of opening the tv a buzzing started in the tv if the brightness went over 35, still is present and to late to return as it got progressively worse but it’s manageable
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for letting us know about the issue you are experiencing with a buzzing noise on your tv. Please know we are here to help! If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following:
1. Arranging the cables and making sure the TV has good ventilation will keep it quiet.
2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices.
3. Replace the audio connection cable. Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs.
4. Try connecting a different external device to the same input on the TV. Connect a different device to the same input on the TV using the same connection cables.
For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables.
If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the quality of this TV. The only drawback is that I cannot get it to link to my phone as a screencast.
I would recommend this to a friendGreat Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great and works just as i expected! Would highly recommend!
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd Samsung tv I have bought over the past 7 years and have been extremely satisfied with the features.
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV!! I ordered this for my living room and will probably get the same one but a little smaller for my bedroom!!!
I would recommend this to a friendSamsung 55' TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! I did have a speaker issue but was covered under manufacturers warranty and 4 days after i called they came out and had it repaired.
I would recommend this to a friendGood Casual TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my office room a few months back. It makes for a great every day casual viewing experience. The sound from the TV isnt anything special so I'd recommend getting a soundbar for a little added punch to it. All in all a good purchase.
I would recommend this to a friendHigh quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I want ta have !!! Awesome!!!
I would recommend this to a friendFront row seats at home ,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 55 in Samsung TV from you guys it's the best view when I watch the basketball games it's like I'm sitting in the front row five stars
I would recommend this to a friendJUST PERFECT!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SAMSUNG tv has an exceptional resolution, vivid and true colors. I rate this 5 stars just because I think SAMSUNG is the best in the business when we talk about TVs.
I would recommend this to a friendNice TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. TV speakers are actually not too bad, but I'm using the TV with a ZVOX sound base.
I would recommend this to a friendNice tv...wish you could turn features on/off...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish televisions would allow you to turn off many of the "smart TV" options permanently. I bought this for my mother and she just wants a cable box but the smart tv features kick in regularly for no apparent reason (and no one sell "dumb" tvs anymore).
I would recommend this to a friendBrand response from Samsung
Posted .Hi RobertW,
I'm glad you reached out to let us know about your frustration with the Samsung Smart Hub auto-running when turning on your TV. Please know you can disable the Smart Hub from running when you first turn on your TV.
To do so, please follow the below instructions:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Disable the Autorun Smart Hub feature
You can also utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To do so, go to Settings> All Settings> General> Smart Features> Autorun Last App.
I hope these tips improve your experience. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Replacement Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement from a previous Samsung. It is a more robust version (more intuitive). I trust Samsung's quality and that is why I decided to buy it again.
I would recommend this to a friendTV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick up time was awesome! It was even ready before the pickup time was estimated for. The tv was in perfect condition and works great!
I would recommend this to a friendPerfect for lower priced TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Was a good price, everything loads fast. Being able to stream Xbox games on it is just awesome. Very pleasantly surprised.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I expected, and the graphics are amazing. Perfect for watching the game in office!!!
I would recommend this to a friendGood tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, good display quality. Tv is thin enough. The remote could be better but not bad.
I would recommend this to a friendSamsung 55"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new TV. The salesman listened to my needs and picked the perfect one for me. Installation was on time and painless. Great experience.
I would recommend this to a friendSony bad Samsung great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. I bought a Sony but the words didn’t sink up with the person talking so I went with a Samsung and everything is good thanks to the sales person.
I would recommend this to a friend