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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the 55" Class LED Curved NU8500 Series 4K UHD TV for its exceptional picture quality and immersive curved screen. They appreciate the vibrant colors and lifelike images that enhance their viewing experience. The easy setup process and reasonable price during the holiday season make it an attractive choice for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 363 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 2 out of 5 stars

    Great tv but I got an open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs on the market, omg it was beautiful, reliable , smart, easy to connect , Beautiful picture , true 4K... getting an open box TV at a very good price so good they will not give me the same price again. Crazy after a month the tv stop working broke my heart... Best Buy will not help me get the same tv, to bad for your inconvenience that’s easy..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Edgar0721,

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please reach out to us so that we can provide troubleshooting or begin warranty service.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG.
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at  https://twitter.com/messages/compose?recipient_id=18768513.

      - Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Really Great Products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this Samsung TV. It was really easy to set up & has great features. The sound bar, BluRay player & wall mount I purchased go perfectly with it as well. I also have only good things to say about the range I bought. Its super pretty and has a lot of useful tools & options for cooking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV but poor reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5-star review to this TV if it hadn't turned off by itself only one month after purchase. The technician from Geek Squad found the root cause of the failure: failed power supply board. The board was replaced two weeks after. Hope it was an isolated failure... My TV has been working fine for one month now. I am still pretty disappointed by Samsung. This kind of failure wouldn't have happened a few years ago. Technology evolves but we cannot say the same about the reliability!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Geoffrey,

      Thank you for purchasing our 55 inch Q9F QLED 4K TV and for bringing your concerns to our attention.
      I apologize for the unfortunate experience you had in trying to fix the faulty power supply board.
      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Curved screen

    Rated 4 out of 5 stars

    A sleek looking curve TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very sleek and thin TV. Being curved the viewing is much improved over flat TV’s.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv Samsung it's the best I have one for ten Years it works perfect and now this smart tv is absolutely great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and the curve display both makes our living space a fun space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an opened box certified tv and I have to say I’m pleasantly surprised. Unfortunately the staff at the location is pretty incompetent they said everything was in the box and it was missing the power cord..... other than that the TV is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, great sound, love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 80 years old and not very tech savvy so this TV is great for me. It has features that I will have to learn how to use such as the voice activation and the Blu-ray but it has a good tutoriual.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv low volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is nice. The picture is really good but the sound needs help. The tv needs a sound bar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung Curved UHD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture and you can’t beat the price for $340 (open box).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 55”Samsung 8500 a few weeks ago. I read all the reviews about it and did not see any bad reviews about it. I have not had any issues with it to this point. I have noticed at least for my placement of the tv that I get a reflection from my living room windows on the screen during the day but that is it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect screen, easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV connect to my Tivo, Soundbar and my Apple TV without any problems. Now i have one remote for all devices :) For a couple $$$ I found a nice IPTV player, thats all I need....... bye bye cable TV - 4K IPTV with this TV.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming, also has 4:4:4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a second “monitor”. Crispy clear text 120hz when adjusting to 1440p HDR not as bright as I would have expected, but carry enough setting options to overcome it. Great colors after a simple calibration. Would definitely recommend as long as extremely high level nits for HDR is not what you expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best looking TV I’ve ever had.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best looking TV I’ve ever had. This baby has everything I want it. Being able to use voice control on the remote. Being able to browse the Internet. Being able Use all my favorite app. This is an awesome TV.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen

    Rated 4 out of 5 stars

    Pretty cool tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty cool tv. Love the curve makes me feel like I’m inside of it. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good, it’s really nice and the picture is “very nice” it can be better..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my 10 year old tv. Way better clarity and blacks are black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new samsung tv. Quality is simple beautiful and I have been enjoying it since we got it. Best buy employee was also very helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great TV for Sports and motion type movies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I'm a fanatic Sports fan and my favorite genre movies are action thrilled, this TV served my purpose. Everything that was said about 4K came true for me. I'm a happy camper!..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture. plenty of up to date features. decent price.

    I would recommend this to a friend