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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the 55" Class LED Curved NU8500 Series 4K UHD TV for its exceptional picture quality and immersive curved screen. They appreciate the vibrant colors and lifelike images that enhance their viewing experience. The easy setup process and reasonable price during the holiday season make it an attractive choice for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 363 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. K will be purchasing another one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extrodinary TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like discovering sliced bread!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this in our bedroom and the colors are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. SAMSUNG never let's me down. Great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its a samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv meets and exceeds what i need. Ive always liked samsung and this product reinforces my loyalty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and beautiful TV is amazing experience everything I need for see movies and playing games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s something that my wife loves and wait to find as the price what we saw it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color and Contrast amazing. Some streaming issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streams most programs well but really has issues with Sling. Not sure why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very pleased with this purchase and would buy another in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still in the box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in the box haven’t put them up yet!!! So I will find out soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoy it very much so is my family it complete my living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it was a good buy on both guy was nice I will go agian

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT AS EASY AS I THOUGHT TO PROGRAM ALL THE REMOTES

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Samsung Un8500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv 3 weeks ago beautiful picture. I always owned Samsung TV's this one took a chap the other day bad picture tub! BestBuy won't replace Tv but in one week a technician will replace picture tub in my home. Wow the whole Tv is a picture tub. Hopefully all works out so I'm giving a 1 Star for noww.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 2 out of 5 stars

    Wouldn’t purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lagged and picture did not seem crisp. Returned product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But not for me didn’t like the way it looked and returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    4k Samsung Curved TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was nice but had to return it. I kept losing the sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ellen,

      I am sorry that the NU8500 TV did not work out for you.
      Your overall customer experience feedback is important to us and will be shared with the product team.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      -Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Good and Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of them and I will never buy one of this curved ones again in my entire life

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great TV/Bad store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv however go anywhere but best buy worse ever

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Roby,

      I am sorry you had issues with the purchase experience of your Samsung NU 8 series TV. Your feedback is important to us and we will document your concerns.

      If you ever need assistance with the TV itself, please reach out to Samsung Customer Support.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG.
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at  https://twitter.com/messages/compose?recipient_id=18768513.

      Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung never disappoints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv back in November and could not be happier. With a sound bar and 4k resolution, it is the best tv I have ever owned. Picture, clarity, sound, and look are all unprecedented. The curved display shows so much more to the naked eye. A true one of a kind viewing experience. I have owned nothing but Samsung tv's for the past 15 years and is no wonder why they are one of the best. This tv is worth the investment!

    I would recommend this to a friend