Customer Ratings & Reviews
- Model:
- UN55NU6900BXZA
- |
- SKU:
- 6290508
Customer reviews
Rating 4.6 out of 5 stars with 3389 reviews
(3,389 customer reviews)Rating by feature
- Picture Quality4.0
Rating 4.0 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but leans forward when used on stand
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Easy to set up and has a good picture....
I would recommend this to a friend Rated 4 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has lots of things to add and do. Directions are required but, my set up was easy as I used the phone app. The thing I noticed lately is on live tv the you hear the people's words before the lips move. It is behind and don't know why. I would have like to see more ports for audio/visual to plug in the dvd player.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture grate price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is nice and clear no lagging. Great price.
I would recommend this to a friend Rated 5 out of 5 stars
What I've been looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my bedroom and decided to go with this TV by recommendation from a friend of mine. I'm very low maintenance die TVs but this was a definite upgrade for me. Works well with heavy Nintendo switch and PS4 gaming. So far no issues many months later.
I would recommend this to a friendRated 4 out of 5 stars
Nice Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this tv but the one thing I wish I would have known or been told at the store was that Hulu Live is not compatible with this model. I cut the cord so Hulu Live is my main source of watching tv. I am able to use the Xbox but the reason I purchased a smart tv was to use all of the features.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good value, needs an upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value for the screen size is great. It has several options built in but it has Direct TV Now in beta. It does not work well. I am told adding Roku can fix the problem. Roku is working well with another TV so I am going to try it out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Svhhi:
I am very sorry for the DirectTV Now issues you have encountered with your NU6900 Series TV.
Your thoughts on this model are much appreciated and will be shared with our internal teams towards future improvements.
Should you ever need assistance or have questions with using this Samsung TV, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Again, thanks for sharing your review and for choosing Samsung.
- Samsung Solutions
Rated 5 out of 5 stars
Best Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only was a blown away by the great price I got on my 4K 55 inch big screen Samsung. I was equally as blown away with the ease of making the purchase online, and walking into store weeks before Christmas and walking out in less than 5 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv on Black Friday. Very nice colors and the pre installed apps were great too! Took some longer screws to attach the brackets (the tv mount kit I got didn't have the long screws for this tv). Other than that, fits nice on the wall.
I would recommend this to a friend- Cons mentioned:Internet connectivity
Rated 3 out of 5 stars
Go with the upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inlove Samsung, but this TV was a bit of a let down. It kept loosing internet often. Streaming was definitely lacking consistency. I upgraded to the nu7100 and never looked back. It's worth the extra money to get the next level up!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Free:
Thank you for being a Samsung customer. I am glad to see that the NU7100 Series TV is working out well for you...and apologize that you had issues with the NU6900 model.
If you should ever have questions, concerns, or need assistance, please reach out to Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Thanks for choosing Samsung. We appreciate your feedback.
- Samsung Solutions
Rated 5 out of 5 stars
Best TV on the Market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently own three Samsung televisions. I just replaced a Samsung ( with another) after almost 10 years. Never a single problem with any of them and you cannot beat the color and definition. I can't imagine buying any other brand.
I would recommend this to a friendRated 5 out of 5 stars
Excellent tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has always been an excellent brand, never had an issue. Last one lasted me 8 years and still running strong but needed a bigger TV for the living room. This TV is perfect with the 4k display and has AMAZING AUDIO for a television.
I would recommend this to a friendRated 5 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited on this deal for months. I thought the black Friday deals would be better. Nope. The after the Super Bowl deals during Presidents day weekend were the best. I'm happy I waited, and used that tax refund for something good.
I would recommend this to a friendRated 5 out of 5 stars
Great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was delivered on time to living room. Set up was easy, had everything up and running in an hour. I tried the Sling TV 30 gay free trial, but only used it once And cancelled early. I also took out the 4 year warranty
I would recommend this to a friendRated 5 out of 5 stars
Tv for daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was for our daughter ,we had to replaced one that we had bought as a gift in Christmas at a different store ,bad choice came out a lemon still paying for it but we are so happy with our Best Buy purchase ,thank you
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Entry Level 4k TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does the job delivering 4k quality at an affordable price. Dont expect same quality of picture of the more expensive 4k TVs out there. Motion blur and viewing angle issues are a significant problem with this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PirateRon:
I am very sorry to see that you are not happy with viewing angles and motion blur on this TV.
So that we can better understand your usage scenario and assist you, please contact Samsung Customer Support via any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the disappointment and hope that we will hear from you soon.
- Samsung Solutions
Rated 5 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We went Black Friday shopping as our TV was starting to pixilate on the screen, but we didn't need a TV, so we just went to look. The prices during Black Friday were hard to pass up. We have been very satisfied with our purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great 4k Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had been wanting to upgrade my living room tv for a long time and this tv ended up being perfect due to its high resolution and HDR capability, its also pretty decent for gaming, doesnt have very noticeable input lag
I would recommend this to a friendRated 4 out of 5 stars
Nice 55 inch tv by Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is there a plastic still on the tv screen? I can’t see where I could start peeling it off. There are no wrinkles across the screen, but in the upper right hand corner, it looks like I could possibly find an area in that location to start peeling something off.
I would recommend this to a friendRated 4 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the cash, this is the TV to buy. The Netflix and Amazon buttons on the remote makes accessing streaming video so easy, a Sexagenarian like me can operate it easily. I do wish it had a more extensive manual to refer to for understanding the technology.
I would recommend this to a friend




