Customer Ratings & Reviews
- Model:
- UN55NU6900BXZA
- SKU:
- 6290508
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.
This summary was generated by AI based on customer reviews.
Beautiful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked this TV up last night and have nothing but good things to say about it! So glad we bought it online with Black Friday deals.
I would recommend this to a friend- Pros mentioned:Picture quality
Ok for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for a great price and with the additional birthday discount. Good picture but slow to react to the remote.
I would recommend this to a friendBrand response from Samsung
Posted .Greg:
I am very sorry for the remote issues you have encountered with your 55" NU6900 TV. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
LOVE THE TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv, only one thing i didn't like was that I cant plug in my DVD player, I wish I had know about that before I bought the tv.
I would recommend this to a friendGreat TV, exactly waht we needed for our meeting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a lifesaver, we were out of town for a meeting and the location we were at did not have what we needed for our presentation.
I would recommend this to a friend- Pros mentioned:Picture quality
TV in Den
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a big den and had to add a sound bar as the sound through the tv speaker isn’t that great. Picture is perfect.
I would recommend this to a friendBrand response from Samsung
Posted .Schelaq:
Thank you for sharing your user experience with the Samsung 55" NU6900 TVTV. I am sorry that you are not completely satisfied with its sound performance.
To assist you with possible sound settings adjustments for better audio experience, please call Samsung TV Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
Great quality for the value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a new TV online, easy ordering process, quick install and helpful Geek Squad member to install. Great process overall.
I would recommend this to a friendSamsung are the best TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been buying Samsung products from Best Buy for so many years and they are the best TVs and Best Buy has the best guest service
I would recommend this to a friendLove it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv and everything that it comes with I love that the control it’s also in my phone and all the app that it comes with
I would recommend this to a friendExcellent Picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 6 Samsung TV's in a row dating back 7 Years from now and they all still working perfectly! Best manufacturer out there!
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV if you dont mind the ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works very well, but ads show up in the menu and can't be disabled. Smartthings compatiblity could be better as well.
I would recommend this to a friendBrand response from Samsung
Posted .Bblair5:
Thank you for purchasing the Samsung 55" NU6900 Smart 4k TV, and for bringing your concerns to our attention.
Please know that you can customize the Smart Hub home screen by adding other apps or changing the sequencing.
Select an object then press the down arrow to access the popup menu from which you can move/remove objects.
If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support via the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for your feedback and for being a Samsung customer.
- Samsung Solutions
Bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant after my Black Friday purchase of this TV! After it came I don’t regret a thing! Clarity in sound,picture you name it
I would recommend this to a friendGreat Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it at a great deal, it's an amazing t.v. it looks smaller than my previous one but they are the same size. Like I said great t.v
I would recommend this to a friendGood purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV during black Friday for the living room. So far it's a great purchase. Has streaming options built in. Great quality and resolution.
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers leave lots to be desired but picture quality is good. Not crazy about the interface. Easy set up. Good app.
I would recommend this to a friendBrand response from Samsung
Posted .Josh:
Thank you for sharing your user experience with the Samsung 55" Class NU6900 4K Smart TV. I am sorry that you are not completely satisfied with its sound performance and interface.
To assist you with possible sound settings adjustments for better audio experience and better assist you with interface concerns, contact us and speak with a Samsung Customer Service representative.
You can reach us via any of these options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
First TV buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Bought it online and picked it up. Great overall experience. Would recommend at least two people on the install! Ha.
I would recommend this to a friendgreat.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this for my sister and she said she love it. she used it all the time. 18 to 20 hr. a day.
I would recommend this to a friendThis was a great Christmas gift.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television was a gift which will be enjoyed for years to come. It have the capability to be mounted which should help the children not sit right in front of it.
I would recommend this to a friendBest BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect tv for me. smart, fast, sleek & modern. all the essentials needed for a great deal
I would recommend this to a friendGreat picture but sound is not so good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I play games and often when I’m game mode and something loud happens the speakers crack. Not sooo bad but still annoying.
I would recommend this to a friendTelevision.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was a great choice. The salesman was quite informative and he explained every question we had.
I would recommend this to a friend