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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3389 reviews

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Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,388 reviews
  • Cons mentioned:
    Internet connectivity

    Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but There is issues every time Open the TV no connection with the Internet I have to make network test to work .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Enaa:

      Thank you for purchasing the Samsung 55” NU6900 4K Smart TV. I am sorry to hear that you are experiencing WiFi connection issues.

      Your router location and distance from the TV are important considerations -- having them both on the same floor with minimal interference blocking the signal (like a wall, etc.) will improve connection. You may also want to try wired LAN, if possible, since the connection will be faster and more reliable.

      Please reach out to us for further assistance. You can contact Samsung Customer Support at:
      1) 1-800-SAMSUNG
      2) LiveChat or email:  http://www.samsung.com/us/support/contact
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      We look forward to hearing from you.

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply fantastic tv. Screen resolution and volume clarity is second to none Cant go wrong with samsung tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good TV for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to finally upgrade my TV and I decided to go with this TV because of the price and I have no regrets at all. For a budget 4K tv, this is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung televisions have and probably will never let me down when it comes to watching entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And fantastic TV for the price.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV does a great job 4K quality is amazing. Would buy 5 more if I could afford it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first large screen TV, and we love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung TV has brought much enjoyment to my family. We can’t believe the detail and the depth of color. A great purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and under $500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter. We are replacing her 32" TV and hopefully she will pay me back for the new TV. We shall see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great in the bedroom. No need for more than 2 HDMI ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed in Samsung’s products!! Whenever they are available that’s my go to!! Very dependable and great quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money, very sturdy mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung 55" NU6900 LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. And picture clarity, but the the tv only has 2 HDMI ports. Otherwise great tv for the price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gizzy:

      I am glad to see that you are enjoying the picture quality of the Samsung NU6900 Smart 4K UHD TV. This model delivers millions of hues, high dynamic range for depth and vibrancy, 4x the clarity of Full HD, and super smooth video quality.

      I am sorry that you found the number of inputs to be lacking. Your thoughts on this will be shared with our product team.

      Should you ever need help with using this product or have questions, please do reach out to us at any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thanks for choosing Samsung!

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love all Samsung products especially those for the home! This tv is great and it hangs very well on a wall mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Helped load truck Helped me find just what I wanted Fair price Great job! Keep it up, I’ll be back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. It is what it is. It takes about 15 minutes to set up this TV after you buy it. Passwords, logins, But it is an all right TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. No problems or complaints to date. I got it before Christmas so I’ve had it for about two months now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is so clear and bright. Watching everything in 4K makes me never want to go back to an original television anymore.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    I'll pass on Samsung next time.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad TV. But it's not what you'd expect from Samsung. Commands are laggy with the remote and it clearly isn't fast enough for full in 4k. They didn't put Bluetooth on it because they want you to WiFi for there speaker systems. All in All it's a good little kids TV but you can get better for for the same price or less. Will still to LG from now on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television to replace my 2015 model. Quicker response and upgraded interface make this model a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good picture and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only real issue i have is with the speakers. if you are counting on for one stop shop you might be disappointed. needs to be run through a surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture resolution on this TV is amazing! I’m enjoying all the smart TV features. You can’t go wrong with this TV.

    I would recommend this to a friend