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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3389 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,388 reviews
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mines of Cyber Monday, definitely worth every penny I’m happy and the misses is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never let down by Samsung electronics. With every tv Samsung gets better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this TV. It is absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the TV that I got at the store. The employees were very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only 2 HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV For the price. Only has 2 HDMI ports, which is impractical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stretchie

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ the quality of picture. Would recommend Samsung product to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with a smart TV and Samsung and I could not be more happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung delivers again. Only negative is it only has two HDMI ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase of my new TV. The delivery was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you need a nice tv for an even better price. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv at an amazing price for black friday, crispy coloful sharp display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A definite upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the picture quality is not as good as I expected, it sure looks great on the wall of my large den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, although on sale, would've paid full price for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price, Love Bestbuy!! Will be shopping again soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific TV with a lot of add-ons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a Samsung because of their screen and technology are outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with Samsung products and the price was great st Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 55in Samsung UHD 4K tv during Black Friday sales for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color quality is extraordinary. It’s not too heavy and looks great in my room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Comes with something called tv plus that has some interesting channels. Wish I bought it bigger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for Black Friday Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but lacks ac wifi ability. This limits connectivity. Great features but no voice remote ability.

    I would recommend this to a friend