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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3389 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,388 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have others and work great bought two of these and both work with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alsolutely love this set!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very please with the overall performance and quality of my new Samsung!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is nice TV to have in house

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR I love it for really

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. Great features. No RCA jacks and only two HDMI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been my favorite for tv can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for my middle room in mind and it great. Lg is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55'' TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV was a Christmas gift works well even without cable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad no complaints. You get what you pair for. 9/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a LG 47and upgraded to this Samsung 55 smart. Major upgrade of clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for video gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great tv for video gamers the low lag input is amazing on this tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Has 2 HDMI ports and 1 USB port. Not using it for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Nice size for the price. Better to buy new than repair old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I purchased a broken one and was able to bring back for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Stick to Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I am just a Vizio TV kind of person. Not bad for the price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JNY16:

      I am very sorry to see that you are not completely happy with this Samsung 55" NU6900 TV.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      Again, I am very sorry for the disappointment and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a precise color to it and responds quickly to commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV because I already have one and love it so I got another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it, Samsung the best of tv. I have all tv in my house is Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great clarity especially gaming. Always have been a Samsung fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe we waited 10 years to buy a new flat screen. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV works great. I've bought several TV's there and will continue.

    I would recommend this to a friend