Customer Ratings & Reviews
- Model:
- UN55NU6900BXZA
- SKU:
- 6290508
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.
This summary was generated by AI based on customer reviews.
I have not open this yet, but I own one already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the one I already have, this is a gift for my daughter for the holiday.
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV I wish I gotten a bigger TV though
I would recommend this to a friendBeautiful picture and easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV we have bought in a long time.
I would recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Good tv for the price. Good
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV at a reasonable price..........
I would recommend this to a friendPerfect quality for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and the shipping was nice with cool guys
I would recommend this to a friendLooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and fits perfect over our fireplace
I would recommend this to a friendGood standard TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is a little less clear as their 7 series but still a good tv.
I would recommend this to a friend- Cons mentioned:Internet connectivity
TERRIBLE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv only lasted me 20 months before the power board went out. This is the second Samsung tv I have bought that didn't even last two years. I thought that the last tv was just a fluke but after two tv purchases , different models, I guess that Samsung just can't make a tv that lasts longer than two years. to fix it is about $200.00 bucks so if best buys warranty is less than that and lasts longer than 2 years I suggest getting it. Before the tv stopped working the apps constantly crashes and the tv had to be reset every time you turned it on to reconnect to the internet. Nothing but problems.
No, I would not recommend this to a friend - Pros mentioned:Smart tv
Black Friday TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV on Black Friday under the impression that it was what we were looking for. Got home and although it was a smart tv, it lacked the components to stream and we still needed our Roku stick plugged in for it to function as we wanted. We tore it down immediately and returned it to the store. We upgraded to the newer series and love it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tyler:
Thank you for being a Samsung customer. I am glad to see that another Series TV is working out well for your family...and apologize that you had issues with the NU6900 model.
Please know that the NU6900 does feature many advancements to bring you clear, sharp, vibrant picture enjoyment, including PurColor (for millions of rich colors), HDR10+ (for exceptional dynamic range), and Motion Rate 120 (for fluid motion). I am sorry this model disappointed.
If you should ever have questions, concerns, or need assistance, please reach out to Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thanks for choosing Samsung. We appreciate your feedback.
- Samsung Solutions
Great picture! Good investment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shop Best Buy for the excellent values and knowledgeable associates.
I would recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for not the best TV in the world but not the worse
I would recommend this to a friendGreat Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. Although it seemed small in size. I went to a 65 in.
I would recommend this to a friendGreat rev for small price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tho is a great tv for this price I definitely recommend it to my friends
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the tv except that it only has two HDMI's outlets.
I would recommend this to a friendIt’s good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing works as expected per specs no problem as of this post
I would recommend this to a friendNice having a big TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we're enjoying it. Hopefully we won't have any problems.
I would recommend this to a friend1st 4K tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good TV overall. It needs to be wifi and or bluetooth capable.
I would recommend this to a friendGreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for this size tv. Includes wireless internet connection
I would recommend this to a friendNot enough hdmi inputs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works fine. My only complaint is that there is not enough hdmi inputs!! I use one for my cable tv and the other for my sound bar. So every time my so. Wants to play Xbox we have to move the tv and switch plugs! Not cool!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brandon:
I am glad to see that you are enjoying the picture quality of the Samsung NU6900 Smart 4K UHD TV. This model delivers millions of hues, high dynamic range for depth and vibrancy, 4x the clarity of Full HD, and super smooth video quality.
I am sorry that you found the number of inputs to be lacking. Your thoughts on this will be shared with our product team.
Should you ever need help with using this product or have questions, please do reach out to us at any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Thank you for choosing Samsung!
- Samsung Solutions