Customer Ratings & Reviews
- Model:
- UN55NU6900BXZA
- |
- SKU:
- 6290508
Customer reviews
Rating 4.6 out of 5 stars with 3389 reviews
(3,389 customer reviews)Rating by feature
- Picture Quality4.0
Rating 4.0 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great buy for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great you can hook it up to your phone and control everything. The picture is perfect but the sound is a little lacking but you just have to turn it up or buy a sound bar Samsung sells those also and there fantastic.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Great TV great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best tv I have owend in a long time. I bought a insignia tv 11 years ago from best buy which is still working. I just needed a up grade. Happy to have bought a Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
High Class TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this smart TV, screen resolution is high class. The Television is loaded with great features. The sound quality is good, size of the TV is perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV to replace a bulkier screen that no longer fit our space. So far, we are happy with it, but have yet to wall mount it. Great picture and sound. Happy with the value.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV while on sale for my kitchen wall. The wifi and smart tv have made setup so easy. We don't even have cables ran to it. We just stream through the apps. Great purchase
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV for the price point. I caught it on Black Friday so got a pretty sweet deal, and love it so far. It's in my game room hooked up to my new Xbox and looks amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant stop going on about how this tv has been a life saver to me. The picture is clear and most especially the durability is unmatched...Still going strong!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
completely satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television to replace an old one. I'm very impressed with the picture quality. Been rewatching a bunch of of black and white horror films. Awesome on this screen!
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Beautiful color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my husband. I love the sharp clean colors, he loves all the direct internet connections. We did recommend this TV to other family members that bought one as well.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Clear Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this tv. It connect to my samsung s8+ I can operate the tv with my cellphone at all time . I know when my tv is being turn on when I'm not home . Very neat television.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This flatscreen tv has a great picture and it’s nice and thin. We replaced an older plasma screen we had and it is a lot cooler of a tv. Our plasma would put off a lot of heat.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good value, but interface can be annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good and it functions well, but... It includes some apps (DirectTV, etc.) that I don't use and there is no way to remove these "Standard" apps (WHY NOT!?!).... so they clutter the selection menu needlessly.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv during Black Friday sale, it looked good to me and I like Samsung tv but it is easy to be damaged. If you plan to bought buy the plan for protection, too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a bigger tv and a 4K one to go with my ps4 pro and this one was perfect for my price range. The borders are small which is nice and the smart tv features can be helpful too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Just spend a little more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a tv I ended up returning. I got it on Black Friday for $399. Didn’t realize it was a “holiday” tv. The original Best Buy employee said this was best tv in price range. I was debating between this and a little more expensive tv. When I returned tv I had another Best Buy employee explain the “tiers” of tv. There is holiday, entry level, mid level, and top of the line. You get what you pay for people! Picture quality great. But the smart tv functions were limited. The Hulu app doesn’t support my live tv. Many of the apps were lacking. I would only recommend if the smart tv apps were not something you want.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ava111808:
I am very sorry that this TV has not lived up to your expectations and you have returned it.
Your thoughts are very important to Samsung and will be shared with our internal teams.
Should you ever decide to give Samsung TV's another try and have issues or questions, please know that we are always here to assist.
For your convenience, you can reach Samsung Customer Support via any of the below options:
1) Pnone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
We hope to regain you as a customer in the future.
- Samsung Solutions
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This picture is amazing! BOOM! I watched Jurassic Park and it was a new experience! Also, watched Disney movies with the kids and they complimented constantly. Good job Dad! :-)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like the people are real on the tv. I would recommend this tv to anyone. However, getting a sound bar to hook up with the tv is a bit challenging, but I’m sure if you had the right one for the tv you’d be fine.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has everything I need to enjoy using it. It is easy to se and set up and has a great picture. The sound is also very good, you do not need a sound Bar with ts TV. .
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved the price of the television, but we wish we would have known ahead of time that Hulu won't allow you to play its live version on this model. Of course we couldn't return the tv because it was already opened.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best choice!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded the old tv with this one. And couldn't be happier! It has a clear picture and with the sound bar....I had to go back and purchase the 65in for the family room.
I would recommend this to a friend




