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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3389 reviews

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Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,388 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with this tv. It is very simple to run and has a beautiful clear vibrant picture compared to my other tv of same size and class. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GreatTV , Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K purchase and I am very pleased with the picture quality. The built in apps offer additional content and I was able to add additional apps easily

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with a great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best 55" TVs I've seen. Great picture, great field of view. Weighs significantly more then the cheaper 55" TVs. Nice thin bezel all around.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with my new Samsung 55" NU6900 series TV, its easy to understand the menu and settings. I am not fond of the remote, but its a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a tv to replace our old Samsung and checked this one out and found it to be a great choice. The setup was easy and picture quality beyond my expectations. Very happy with our decision.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One of the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best 4K TV for the price during Black Friday , there are other cheaper brands but you can never go wrong with Samsung and it’s worth a little extra.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome replacement for my plasma tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and the ease of set up. Only drawback was I had to take the first one back that was defective. Best Buy made the exchange an easy process!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible image for awesome price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with his TV! We’ve had no problems with it and the picture is outstanding! Excellent 4K image with crisp distinction between blues and blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother-in-law for Christmas. So far haven’t had any issues with it. Picture looks good and there are enough apps built in for her needs so she’s happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture & streamlined screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Samsung TV we have purchased from Best Buy. The quality of the picture is clear and the small profile surrounding the TV maximizes the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my daughter who was hosting Thanksgiving, and it was perfect fit for all our needs. Easy set up and great picture. Smart add ons were a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product & and decent installation from Bestbuy. Our more expensive LG screen already showing lines after only 2+ years, Samsung picture still sharp & OK.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent compatibility with my Xbox one X...great picture quality. Would definitely recommend this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Died in 3 weeks with barely any use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my amazing picture Samsung NU6900 on BF for our bedroom. We were so impressed with the picture quality I hired BB to do a professional install with in wall wiring with the works. We barely used the TV for 3+ hours a night to watch movies in bed. Came home a few days ago and the TV won’t turn on and it has a solid red light on the bottom. I purchased the extended warranty so I called BB since we also have total tech support. Aprently the system board is fried! TV is on a high end surge protector my home even has built in surge protectors! I’m totally bummed BB will be out in a week to replace the system board. I’ve always purchased Sony TVs and this is my first Samsung and it died in 3 weeks under minimal use! Make sure you purchased the extended warranty if your buying this TV everyone!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Zaned303:

      I am very sorry for the issues you have encountered with your 55" NU6900 TV. I understand the frustrations and the inconveniences this has caused.

      Should you need any assistance once you receive your replacement TV, please know we are always here to help and can be reached via any of the below options:

      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good...great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is high quality in appearance. The picture on this tv is crisp and clear! It was a gift for my mom and she's had it for a week but has really enjoyed it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Value Gamer TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was bought for the use of my sons PS4 and Nintendo gaming. It’s perfect ! HQ picture and priced below it’s quality. So far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice size great TV fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an old tube type TV and for the price this TV fits the budget and has a great picture. I recommend TV for anyone looking for an affordable TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LoVE THIS!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is sooo clear and looks so realistic.. since i got it on Black friday sales, it has been the best purchase i have ever made in life. Lol seriously

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Family TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a medium sized family room. Has all the benefits needed for the complete family entertainment. Great picture, excellent sound. Perfect price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the picture. As well as the sound! I don’t like that regular tv shows don’t allow my tv and Vizio subwoofer to connect. Only movies.

    I would recommend this to a friend