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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3389 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,388 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only buy Samsung’s. Needed tv for bedroom and this one exceeded my expectations for tv under 500

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture, the size is perfect for our house and we are still learning the smart side of the TV. Enjoying the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Perfect picture. Handles the glare from the sun. Size is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV for the price it is at is amazing!! Got it to play my ps4 Pro and was not disappointed at all!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55" Looks Sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my Samsung 55" NU6900 TV, it has a great picture and the price was unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has very good picture & was a competitive price. Sales person & delivery team were also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great picture. Bad thing is the sound isn’t as loud as you would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great product!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it on black Friday deal its super nice crisp image for the living room and great price !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television. Alexa and the set up is extremely simple. Basically plug and play. Excellent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 55" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Picture is on point it really feels like I'm in the TV. This is a must have in your homes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal on such an awesome TV. I love the picture quality, such a great upgrade from my previous TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv , went from 42 to this tv. Much better color and bigger screen. Very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best television I've brought. Picture is clear, sound is great and overall is a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Got what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I hoped it would be. Coulda went bigger but it for my living room it’s perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product,everything about this TV is great,color,sound and viewing,a definitely great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works amazing picture is beautiful quality and resolution are outstanding I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Price for the brand and the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Black Friday I got this Excellent Samsung TV a Low price and the size 55``. Very happy with Purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Basic Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but only have 2 HDMI, no analog output, no Bluetooth, can't connect smartphone to share screen and remote control poor design

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lui5:

      I am glad to see that you are enjoying the picture quality of the Samsung NU6900 Smart 4K UHD TV. This model delivers millions of hues, high dynamic range for depth and vibrancy, 4x the clarity of Full HD, and super smooth video quality.

      I am sorry that you found the number of inputs to be lacking. Your thoughts on this will be shared with our product team.

      Should you ever need help with using this product or have questions, please do reach out to us at any of the below options:

      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thanks for choosing Samsung!

      - Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refresh rate, great screen size, need to tune the colors but they can be good, nice sleek design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best TV I’ve ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first smart tv I’ve ever purchased and I am thoroughly impressed. Besides the impeccable 4K quality, the apps integrated in the tv makes the need for cable obsolete. Which is exactly why I’ll be cancelling it ASAP. The only reason for the 4 star rating is because I didn’t have the greatest experience with the delivery and customer service team, being that I purchased online for home delivery. They were past the scheduled time, and when I called customer service they were very apathetic about my complaint.

    I would recommend this to a friend