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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 3389 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,388 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so impressed with the picture quality. I had no idea how much of a difference 4K would make.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works amazing picture is beautiful quality and resolution are outstanding I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great View

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality at a great price. Plenty of connections and a very clean sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Basic Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but only have 2 HDMI, no analog output, no Bluetooth, can't connect smartphone to share screen and remote control poor design

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lui5:

      I am glad to see that you are enjoying the picture quality of the Samsung NU6900 Smart 4K UHD TV. This model delivers millions of hues, high dynamic range for depth and vibrancy, 4x the clarity of Full HD, and super smooth video quality.

      I am sorry that you found the number of inputs to be lacking. Your thoughts on this will be shared with our product team.

      Should you ever need help with using this product or have questions, please do reach out to us at any of the below options:

      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thanks for choosing Samsung!

      - Samsung Solutions Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Price for the brand and the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Black Friday I got this Excellent Samsung TV a Low price and the size 55``. Very happy with Purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refresh rate, great screen size, need to tune the colors but they can be good, nice sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture so clear !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv have had Best Buy agent set it all up for me and love the tv Clear and bright picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike Samsung 55 inch smart TV works great no problems at this time pictures great sounds good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best TV I’ve ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first smart tv I’ve ever purchased and I am thoroughly impressed. Besides the impeccable 4K quality, the apps integrated in the tv makes the need for cable obsolete. Which is exactly why I’ll be cancelling it ASAP. The only reason for the 4 star rating is because I didn’t have the greatest experience with the delivery and customer service team, being that I purchased online for home delivery. They were past the scheduled time, and when I called customer service they were very apathetic about my complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with excellent picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and simple interface. I would recommend this TV to all my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, decent sound, works perfectly with the Samsung sound bar I have. Overall good product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, was easy to mount and I haven’t had any issues with it. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv and recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stood in line on Black Friday to get this....well worth the wait. Great picture and excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new TV. It's a nice TV for the price. I like how easy it was to also sync to my Samsung phone and hub for home automation

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Samsung always delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung tv has never failed to deliver a tv which has crisp beautiful color. This is a great smart tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with easy to use remote. Easy set up. Clear picture. Everything I wanted for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with an easy interface. The built in access to streaming platforms is a definite plus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed the first brand new TV I have owned in my life!! Had never used a Smart TV but very satisfied with the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great looking tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung 55 inch after seeing price at Best Buy. Picture is great and love the apperance

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great picture for the money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has all the features of more expensive ones for LOTS less money. I love this tv.

    I would recommend this to a friend