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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3389 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,388 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple directions for hooking and setting up. I am a senior, not tech savvy and had no problem getting my TV set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television’s picture is the clearest! It’s like you’re in the same room as the actors!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV. Picture is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very vivid. The colors are vibrant and natural. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart TV was an excellent buy to replace my old Plasma. Great product at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift, works great, easy set-up. Bought this same TV last year for our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Great BEST BUY EVANSVILLE HORRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 4k TV from Best Buy-Evansville. When I went in the store I intended to buy a surround sound system. The Best Buy website said that Best Buy would recycle my old TV. Best Buy-Evansville wanted to charge me $25 to recycle my old TV! I was so upset about this, I got my new TV, left and bought a surround sound system on Amazon. TV was a great purchase, but I am reluctant to enter Best Buy Evansville again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap price for a beautiful tv. I love samsung products and their tvs are off the chart.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the TV for 3 weeks, I can say is the best TV to have. I'm glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv for game rm or dorm rm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture tv with only 2 HDMI slots but enough for smart tv and just for viewing pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price-size, picture, sound, ease of setup all good. Love Samsung TV's!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the quality of the picture and the sound. Do not need external speaker

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my living room it has an amazing picture! Paired it with a sound bar!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv & Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big and sleek this tv is, and the controller is a very nice add to my gaming system!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV for my son and daughter-in-law 1 year wedding anniversary. They love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great value for a great tv. I liked ot so well I have 2 of the exact same tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV purchased was great quality especially for the price paid. It is a great value and I would buy from Best Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for the basement area. Easy set up, easy to connect to the internet. Happy with the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great looking and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how good the actual tv itself looked. Not to mention the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv love watching all my programming plus play playing x box x on seeing the 4K gaming

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on impulse because it was on sale for $399. Good considering the price but has shortcomings obviously.

    I would recommend this to a friend