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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3389 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,388 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it works great. It was easy to set up. Very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on sale for 400 dollars. It’s a great tv for the price. There’s definitely better TVs out there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great picture. Also bought the sound bar which is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, vibrant colors. Clear picture. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good & affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR, $455 cost gross price for 66 inch led tv Perfect size for living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was excellent but had to buy a sound bar for the sound. It was OK but I wanted it bettter.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy I ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, easy p/u, easy set up. Buy a Samsung tv, the best !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sky

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv best Quality , perfect picture shown

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great vision

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size! Great quality and would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung UHD TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. It's very easy to connect to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung led tv 55 inch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for such an affordable price, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, The best we ever own, Will get the same one if ever we need too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is a great TV, and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving the TV, everything seems to work fine. No problems. Overall I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HOLY MOLY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the size is perfect, the surround sound is great felt like at the movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is amazing. Easy setup, 4K the shows that I like watching.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung never fails to their great products especially their tvs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as a replacement for a Vizio, much happier with the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Was great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t wait to get this tv home. At first- the picture was great and I fell in love. The colors and how vibrant everything is- just out of this world... but my love for this TV ended very quickly.As of late- I’ve had nothing but issues with the WiFi. I have other Samsung tv’s and this is the only one where the WiFi cuts In and out- apps load and freeze constantly. I made sure the software was up to date. I reached out to Samsung and their solution was to unplug the tv for 30 seconds and plug it back in thus resetting the tv. I shouldn’t have to do this every day I want to watch Netflix, Vudu or the Spectrum app. I honestly feel like I wasted my money on this TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dv54:

      Thank you for purchasing the Samsung 55” NU6900 4K Smart TV. I am sorry to hear that you are experiencing WiFi connection issues.

      Your router location and distance from the TV are important considerations -- having them both on the same floor with minimal interference blocking the signal (like a wall, etc.) will improve connection. You may also want to try wired LAN, if possible, since the connection will be faster and more reliable.

      Please reach out to us for further assistance. You can contact Samsung Customer Support at:
      1) 1-800-SAMSUNG
      2) LiveChat or email:  http://www.samsung.com/us/support/contact
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      We look forward to hearing from you.

      - Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture quality and a great price especially since it’s samsung!

    I would recommend this to a friend