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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3389 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, price, easy setup, and smart TV features of the 55" Class - LED - NU6900 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture quality, affordability, user-friendly setup, and access to various streaming services. However, customers are negative about the remote control, screen issues, short lifespan, durability, and smart features. They dislike the standard remote, have experienced screen problems such as blackouts, and are disappointed with the TV's longevity and durability. Additionally, some customers have encountered issues with the smart features of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,388 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great quality. I will never purchase another brand tv again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and video quality. Many features such as android App Store etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It has a wonderful picture and got a great Black Friday deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K picture is a fantastic beautiful picture. I now own 4 Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far. Love the picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the installation. Easy to use. Easy to read the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. No issues. Great quality. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55” 4K HDR 2160p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 55” 4K HDR has amazing quality, the HDR is lovely.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my bedroom, went from a 32 to this. What a difference!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, wish it had 3 HDMI slots instead of 2 but otherwise it is a great TV with excellent picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are excellent. Great TV for the price. I would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV. Picture is very clear. Love the different smart TV options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tvs are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung tvs are the best, picture looks great and samsung tv os runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 55" LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice TV. Set up was easy, and the picture looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price. 10/10 would buy again. Next stop is the 82” QLED.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just wow, so wonderful tv, so smart, so compatible with samsung phones

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the black Friday price. Couldn't get a better bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has exceeded my high expectations for a tv. Great bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my TV it's like watching TV in a movie theater love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great pic, great tv for value. Rocket cables perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only got 2 months out of it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for Black Friday. It was working great until today, January 26th. I was watching Netflix when these lines appeared on the screen, and the picture started flickering. I tried turning it off and on, and unplugging it. I live alone and nothing has touched the screen. Working with tech support and nothing is fixing it. Now one of their service techs has to come out to look at it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RandomGuy:

      I am sorry to hear that you are experiencing issues with your Samsung 55" NU6900 TV.

      Should you need further assistance, please contact us so that we can better investigate your issue and assist you towards a solution or replacement by any the following options:

      Please contact us so that we can better investigate your issue and assist you towards a solution or replacement by any the following options:

      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Samsung products are engineered to the highest standards of performance and quality and we back your Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      - Samsung Solutions Samsung