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Customer reviews

Rating 4.8 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, describing it as beautiful and vibrant. They also appreciate the easy setup and affordable price. While some customers have concerns about the remote control and the motion rate, overall, customers are satisfied with this TV's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,211 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very friendly and educated me on all of the different styles of TV and helped me pick out the best set up I was looking for while saving me on money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV best decision I've made by far!great quality good sizs.glad I listened to the rep that works there and went with what he recommended for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, but a little too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV, but I actually ended up returning it and purchasing the TCL 6 Series TV for nearly half the price. The TCL may not be as premium as this Samsung, but it's pretty darn close, and will save you quite a bit of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Smart TV and soundbar. The ease of having Netflix and Amazon Prime preloaded is wonderful and makes my TV watching much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my grandson set up the new TV. he did well. Then had the Geek Squad come out for a more through set up. More happy with the new TV after the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT Samsung TV has all the options I wanted, user friendly plus I got the best deal anyone could ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realizing I eventually needed to replace my TV, I started shopping and fell in LOVE with this TV in September. In November I could wait no longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    steal of a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i found this whilst wondering around best buy, wasn’t looking for a tv but honestly great choice and it was an open box so even better price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is pretty nice with a lot of features. I'm still trying to figure out how to work the ambient mode properly as reflections on the screen seem to be causing a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this tv over a year and still working excellent. The graphics and colors are exceptional. I recommend this product to everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Brand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as bright in vivid as older Samsung but great tv in HDMI with 4k box or through internet base apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great television with awesome resolution. the sound started great but I cant seem to be louder..maybe u should invest in a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very UHD and smooth. I love the game mode where it's able to give you the most optimized screen and sound for playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is one of the best purchases I’ve made of late. It simply works great and the display is superb. Buy it, you’ll not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superb clarity for thin tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing clarity for al type uses like you tube, firestick, chromecast etc. being light it makes it that much easier to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for Ps5 games and nfl games

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it and love it light weight. My husband watches all the football games and plays his new Ps5 on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent tv .. only one problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every couple of days, when I’m in game mode for my PS4.. the tv will turn “game mode” off in the middle of using it, it’ll stay black screeened with a loading symbol for about a minute then switch back to “game mode on”, but other than that, I love this tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Will,

      Thank you for sharing your user experience with us.
      The possible causes of the glitch may be the cable, the connection or the PS4 settings as TV responds to data coming from the console.
      We recommend you to try a different high-quality cable.
      Or try forcing Game mode on or off in Settings - General - External Device Manager- Game Mode Settings- Game Mode

      I hope this helps to solve your issue. Please reach out to us should you have any questions, concerns, or need further assistance.
      You can contact Samsung Customer Support at 1-800-SAMSUNG or via LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      Or connect with us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our continuous efforts towards delivering better service and products.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good tv . I had an old 1080p and I felt the difference . That Input lag it’s pretty good . I would recommend this .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV Salesman new his product ,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time . Did excellent installation , explained controls, and remote operations. Very professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TV I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new TV has every feature u could ask for plus more I am very pleased with my purchase and the customer service I got

    I would recommend this to a friend